Data Analyst

Overview

Job Description

Responsibilities

• - Help Account Executives create better demos for prospective customers and participate in customer discussions and sales processes.
• - Collaborate with the Customer Success team to ensure our customers successfully partner with us.
• - Take initiative and perform data exploration to understand user behaviour, suggest opportunities for improving our recommendation & search systems, and implement pipelines for data delivery, as well as UX/UI changes.
• - Ideate and deliver analytical insights to be utilized by the customer dashboard to enable effective decision-making for customer merchandisers and analysts.
• - Analyze current processes to understand how to automate and scale more effectively.

Required Skills

• - You are proficient in BI tooling (data analysis, building dashboards for engineers and non-technical folks).
• - You are an excellent communicator with the ability to translate business asks into a technical language and vice versa.
• - You are comfortable managing multiple tasks simultaneously, effectively prioritizing them, and working under deadlines.
• - You are excited to leverage massive amounts of data to drive product innovation & deliver business value.
• - You are proficient at SQL (any variant) and well-versed in exploratory data analysis with Python (pandas & NumPy, data visualization libraries).
• - Nice to have: Practical familiarity with the big data stack (Spark, Presto/Athena, Hive).
• - You are adept at fast prototyping and providing analytical support for initiatives in the e-commerce space by identifying & focusing on relevant features & metrics.
• - You are willing to develop and maintain effective communication tools to report business performance and inform decision-making at a cross-functional level.
• - A minimum of three years of professional experience or relevant academic experience.
• - Excellent communication and interpersonal skills.
• - English on C1 level (CEFR) or higher.
• - Able to work between 7 am and 3 pm Pacific Time to support the needs of our US-based sales team.

Benefits

• - Unlimited vacation time - we strongly encourage all of our employees to take at least 3 weeks per year
• - A competitive compensation package, including stock options
• - Fully remote team - choose where you live
• - Work from home stipend! We want you to have the resources you need to set up your home office
• - Apple laptops provided for new employees
• - Training and development budget for every employee, refreshed each year
• - Parental leave for qualified employees
• - Work with smart people who will help you grow and make a meaningful impact