Developer Success Engineer
Overview
WorkOS is a developer platform that helps make apps enterprise-ready. We build tools and services for developers to help them implement features like Single Sign-On, Directory Sync, Multi-Factor Auth, and Audit Logs.
Job Description
WorkOS is a developer platform that helps make apps enterprise-ready. We build tools and services for developers to help them implement features like Single Sign-On, Directory Sync, Multi-Factor Auth, and Audit Logs. We're well-funded, having recently raised an $80M Series B. Our fast growing customer base includes thousands of rapidly growing SaaS companies like Webflow, Vercel, Brex, PlanetScale, Loom, and Drata.
Responsibilities
- - Understand and be an expert in WorkOS’s products and code base
- - Provide technical support to developers on best practices for integrating with our API
- - Troubleshoot any issues that arise from the developer and diagnose any blockers
- - Engage customers for feedback to help shape product development
- - Work cross-functionally within the company
Required Skills
- - 2+ years experience in a technical support role with coding experience
- - Working with customers on a technical product
- - Exceptional verbal and written communication skills
- - Passion for educating and breaking down complicated concepts
- - Quick learner and relentlessly inquisitive
Benefits
- - Competitive pay
- - Substantial equity grants
- - Healthcare insurance (Medical, Dental and Vision) for you and your family
- - 401k matching
- - Wellness and fitness monthly allowances
- - PTO + paid holidays + unlimited sick leave
- - Autonomy and flexibility with remote work
About the company
WorkOS is a set of building blocks for quickly adding enterprise features to your app. You’ll be shipping quickly with a market-proven solution for your customers.