Developer who loves teaching

Overview

Job Description

Responsibilities

• - Figuring out our users’ pain points by talking to them directly
• - Gathering context from product and customer success teams
• - Writing code (e.g. code samples, test apps) and sharing development best practices
• - Producing written content that educates users and help them succeed
• - Seeking out the most critical paths where great content have an outsized impact
• - Improving our existing documentation, so our users have a great experience
• - Ensuring AI agents have the context they need to provide accurate answers

Required Skills

• - Experience writing docs and learning content for developers, preferably at a dev tool company
• - Software development experience, though not necessarily in a formal role
• - An opinionated take on what makes great docs and educational content
• - Experience working with customer success teams to understand customer problems
• - Comfortable producing your own video tutorials and support material

Benefits

• - Generous, transparent compensation & equity
• - Unlimited vacation (with a minimum!)
• - Two meeting-free days per week
• - Home office Coworking credit
• - Private health, dental, and vision insurance
• - Training budget
• - Access to our Hedge House
• - Carbon offsetting
• - Pension & 401k contributions
• - Company offsites