Tucows
Director, Infrastructure Engineering
Tucows
$174k - $205k
Worldwide (Remote)
OpenStack
AWS
Azure

Director, Infrastructure Engineering

Overview

Tucows Domains is the world’s largest wholesale domain registrar, responsible for maintaining the health, neutrality, and openness of an important—but largely invisible part of the Internet: the domain name system (DNS).

Job Description

As part of Tucows—one of the world’s largest Internet companies—Tucows Domains has a rich history of helping make the Internet better, operating globally under the Ascio, Enom, Hover and OpenSRS brands. We embrace a people-first philosophy that is rooted in respect, trust, and flexibility.

Responsibilities

  • - Lead, develop, and manage the Infrastructure Engineering team, ensuring their growth aligns with our business needs.
  • - Build and implement roadmaps and requirements for business and engineering initiatives, collaborating with stakeholders to define project scope and objectives.
  • - Develop team OKRs and provide career growth plans.
  • - Ensure proper operation and reliability of our data center and co-location facilities as well as cloud infrastructure.
  • - Oversee the use of public/private cloud and virtualization technologies, ensuring optimal utilization and scalability.
  • - Maintain cloud infrastructure for optimal availability, engaging in active breach management and mitigation strategies.
  • - Develop and implement technology strategies that align with the company’s business goals.
  • - Support various organizational groups with security audit requirements (ISO 27001, SOX, SOC 1&2), disaster recovery, and business continuity.
  • - Foster a culture of continuous improvement in Infrastructure Services, optimizing application security, corporate security, and fraud prevention measures.

Required Skills

  • - Understanding of private cloud (OpenStack) and compute, network, and storage enterprise architectures and implementations is desired
  • - Proficiency in cloud platforms (AWS, Azure, GCP) and associated services
  • - Strong understanding of containerization (Docker, Kubernetes) and microservices architecture.
  • - Knowledge of security best practices for cloud environments.
  • - Experience with performance optimization, scalability, and high availability.
  • - Stay up to date with the latest trends and best practices in infrastructure and cloud services.
  • - Minimum of 10 years of experience in managing application development, software delivery lifecycle, and/or infrastructure development and administration including data center operations and hardware maintenance.
  • - Minimum of 5 years of experience in designing and implementing Continuous Delivery and/or DevOps solutions or architecture patterns.
  • - Proven experience leading a multi-disciplinary team in a fast-paced, agile environment.
  • - Strong project and program management skills with the ability to lead and deliver projects on time and within budget.
  • - Excellent verbal and written communication skills with the ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders.
  • - A proactive and self-motivated approach with the ability to take ownership of tasks and drive them to completion.
  • - Willingness to take on various responsibilities and wear multiple hats, demonstrating flexibility and adaptability.
  • - Strong personal accountability and a commitment to driving positive change within the organization.

Benefits

  • - Fair compensation and generous benefits
  • - Remote work flexibility
  • - Commitment to inclusion and diversity
  • - Reasonable accommodation for individuals with disabilities

About the company

Tucows offers Domain Name Services, Fiber Internet Services and SaaS through our businesses Tucows Domains, Ting and Wavelo.