Engineering Manager, Enterprise Experience

Overview

Job Description

Responsibilities

• - Work closely with your engineering function, peer design function, and product function to create a trio that tackles user problems and solutions
• - Develop effective ways to communicate, monitor, and lead your team through weekly one-on-ones and team meetings
• - Keep the leadership team informed on your team’s progress in ways that are easy and enjoyable to receive, like one-on-ones, update posts, and regular team hangouts
• - Build rapport with each member of the Engineering Team and support them through coaching and mentorship to help level up their skills
• - Drive continuous improvement through sprint retros, process improvements, and removal of technical blockers
• - Ensure your team defines and executes technical solutions in alignment with Zapier security requirements, architectural guidelines, system design principles, and engineering best practices
• - Collaborate across various disciplines (Product Managers, Designers, Researchers) to help set quarterly roadmaps that will achieve business goals through engineering best practices
• - Actively recruit, onboard, and train new engineers at Zapier
• - Keep in touch with customer needs by reviewing or participating in customer interviews, design reviews, sales calls, and user testing sessions
• - Be tenacious about the quality of our product and set up principles and practices that make sure we deliver highly polished experiences for our enterprise customers

Required Skills

• - At least four years of experience managing teams of at least 4-5 engineers
• - Experience with experimentation and optimizing for rapid experimentation and follow-up iteration
• - Ability to set goals, metrics, and a strategy for a product-focused Engineering team
• - Excellent communication skills
• - Strong background in leading a team of Engineers working in our stack (Python, Django or React, AWS infrastructure, etc.)
• - High standard for operational excellence, monitoring service health and addressing issues
• - Adaptability in fast-growing companies

Benefits

• - Offers Equity
• - Offers Bonus
• - Remote work flexibility
• - Competitive and equitable compensation practices