Engineering Manager, Reliability

Overview

Job Description

Responsibilities

• - Prioritize the teams’ work in collaboration with senior engineers, the Director of Platform, and local partners
• - Support and mentor your teammates to become more effective engineers and colleagues
• - Design processes (e.g. incident response, postmortem review) that allow the team to operate smoothly
• - Collaborate with other product and platform teams to implement reliability improvements across Wave
• - Attract and hire exceptional engineers to the team

Required Skills

• - At least two years of experience as a manager supporting infrastructure teams
• - Willingness to travel to Africa once per year for ~6 days (Wave covers all costs)
• - Experience working in Cloud (preferably GCP) and Data Center infrastructure
• - Experience, or an interest in networks, particularly telephony
• - People management experience: coaching, performance evaluation, mentorship, and career development
• - Relevant project management experience: specifically prioritization, tracking schedules and deadlines, and communicating across team/org boundaries
• - Experience managing process design: running a smooth on-call rotation, incident response, postmortems, load testing, capacity planning, etc.
• - Hiring experience: You can predict staffing needs, design interview loops, evaluate candidates, and assist with closing candidates at the offer stage

Benefits

• - Subsidized health insurance for you and your dependents and retirement contributions (both vary from country to country)
• - 6 months of fully paid parental leave and subsidized fertility assistance
• - Flexible vacation, with most folks taking between 30-40 days per year
• - $10,000 annual charitable donation matching