Executive Assistant to Product & Engineering

Overview

Kit is an email-first operating system for creators who mean business. We help creators grow and monetize their audience with ease. For coaches, YouTubers, authors, podcasters, and other creatives, there isn’t a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products - all within one platform.

Job Description

Kit is an email-first operating system for creators who mean business. We help creators grow and monetize their audience with ease. For coaches, YouTubers, authors, podcasters, and other creatives, there isn’t a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products - all within one platform. More importantly, there isn’t a team more committed to helping creators earn a living. We’re on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote. We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. The Kit culture is one where emotional intelligence is valued, radical candor is encouraged, and where everyone works together to uphold a set of shared team principles.

Responsibilities

  • - Understand top priorities of the product and engineering org to support the VP of Product and Director of Engineering and advance initiatives.
  • - Partner with leadership, product, and engineering to facilitate quarterly planning cycles, coordinating schedules, deliverables, and follow-through on goals and milestones.
  • - Take ownership of key projects, ensuring timely progress by identifying blockers, coordinating with stakeholders, and maintaining clear communication.
  • - Prepare reports and track progress against goals.
  • - Manage performance metrics for the teams.
  • - Optimize schedules to create more focused work time, ensuring their time is focused on high-priority tasks by managing schedules, meetings, and project updates.
  • - Plan, prepare, and facilitate meetings, including agendas, taking detailed notes, and tracking action items.
  • - Coordinate travel logistics and prepare for key events such as team retreats, board meetings, and conferences.
  • - Handle sensitive information with discretion, maintaining trust and professionalism in all interactions.
  • - Manage multiple email inboxes.
  • - Act as a liaison between leadership and broader teams, ensuring seamless communication and alignment on initiatives and priorities.
  • - Identify and implement improvements to systems and processes to increase efficiency and reduce friction in day-to-day operations.

Required Skills

  • - Demonstrated experience as an executive assistant, program manager, or in an equivalent role, in a fast-paced environment.
  • - Comfort with data, metrics, and creating reports.
  • - Thorough experience with scheduling, organization, time management, and travel logistics.
  • - Thoughtful, direct, and kind communication skills, both verbal and written.
  • - Strong project management skills - you’re not afraid of tight deadlines and you keep your work organized and outcome-focused.
  • - Comfort handling confidential and highly sensitive information with discretion.
  • - A calm, professional, and approachable demeanour when handling sensitive issues or tricky changes in priority.
  • - Comfort making adjustments and changes on the fly with a positive, collaborative attitude.
  • - Strong social and emotional intelligence - you enjoy cultivating relationships with all types of people.
  • - Adaptable and flexible - you’re comfortable handling miscellaneous projects and duties as needed.
  • - Be autonomous and self-motivated to work effectively in a 100% remote company.
  • - Have enthusiasm for and belief in our mission, vision, and values.
  • - Attend our bi-annual company retreats.

Benefits

  • - Profit Sharing
  • - Kit equity
  • - 401k with a 5% match
  • - We cover up to $1,950 per month toward medical premiums, with dental and vision premiums fully covered.
  • - We offer Health Insurance plans through Aetna.
  • - $4,000 equipment allowance for your first two years, $3,000 budget every following two years
  • - Individual learning + development budget ($3,500/year)
  • - Gender affirming benefits
  • - Childcare benefit up to $3,000 annually
  • - Twenty (20) days of paid time off during each year of employment
  • - Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work
  • - Ten (10) paid holidays a year
  • - Two weeks of paid sick time each year, including mental health + well being days
  • - Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year
  • - Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months
  • - Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season.
  • - Four-week, paid sabbatical after five years with the team
  • - Fantastic in-person or virtual retreats with the team twice a year

About the company

Kit (formerly ConvertKit) is the email-first operating system for creators building a valuable business. Connect your favorite tools through the Kit App Store—from Squarespace to Patreon—and manage your entire creator business all in one place. Our growing ecosystem of apps lets you seamlessly integrate the platforms you already use while discovering powerful new tools to help your business thrive.


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