Full Stack Engineer (Customer Engineering)

Overview

Job Description

Responsibilities

• - Own the technical relationship with our most strategic customers
• - Quickly prototype and build solutions to address customer pain points
• - Translate customer feedback into product improvements that benefit all users
• - Collaborate across engineering and product teams to prioritize customer-driven initiatives
• - Contribute directly to our open-source codebase
• - Help shape our customer engineering practice from the ground up
• - Represent the customer voice in product planning and company strategy

Required Skills

• - Customer-obsessed engineer: You're energized by solving real customer problems and can translate technical concepts to non-technical stakeholders
• - Full-stack expertise: You're comfortable across our entire tech stack (TypeScript, React, Node, SQL) and can build complete solutions independently
• - Growth mindset: You understand user onboarding, activation, and retention mechanics
• - Domain knowledge: You have experience or strong interest in data analytics/BI tools and workflows
• - Communication superpower: You excel at remote collaboration and can effectively gather feedback from customer interactions
• - Strategic thinking: You can identify patterns across customer needs that inform product direction
• - Execution focus: You ship high-quality solutions quickly, prioritizing customer impact over perfection

Benefits

• - Work in a highly collaborative and remote-friendly environment
• - Opportunity to contribute to an open-source codebase
• - Be part of a diverse and inclusive team
• - Influence product direction and company strategy