Global System Integrator Director

Overview

Job Description

Responsibilities

• - Build and maintain strong, strategic relationships with global system integration partners, ensuring their needs are met from onboarding through expansion
• - Understand and align with partners’ business strategies, providing guidance and support that drives mutual success
• - Regularly engage with partners to monitor and enhance their experience, focusing on retention and growth opportunities
• - Develop and execute comprehensive strategies that drive partner retention, Net Revenue Retention (NRR), and growth across global markets
• - Lead initiatives that promote WordPress VIP’s solutions within GSI organizations, leveraging a scalable one-to-many approach
• - Identify and act on opportunities to expand WordPress VIP’s footprint within global enterprises and industries through GSI partnerships
• - Serve as the voice of the GSI partners within WordPress VIP, advocating for their needs, challenges, and opportunities
• - Communicate effectively with key internal stakeholders, keeping them informed of partner statuses, alerts, and needs
• - Represent WordPress VIP at partner events, meetings, and engagements, promoting the value proposition of our solutions
• - Work closely with WordPress VIP Sales and GTM teams to build a robust sales pipeline with GSI partners
• - Execute the global go-to-market strategy in collaboration with internal teams and GSI partners, ensuring alignment with overall business objectives

Required Skills

• - 8+ years of experience in a Partner Manager, Relationship Manager, Customer Success Manager, or Account Manager role within a technology or media company (SaaS preferred)
• - 5+ years of experience managing global system integrator partners or large enterprise channel partners
• - Proven expertise in managing a high-volume portfolio of partners and consistently meeting/exceeding pipeline growth goals
• - Demonstrated success in communicating and negotiating with C-suite and senior executive stakeholders within partner accounts and internally
• - Outstanding communication skills, with the ability to capture and maintain attention whether presenting, on the phone, or writing
• - Global market experience, with availability to work across multiple time zones, primarily North America and EMEA

Benefits

• - Fully-remote company
• - Open vacation policy
• - Additional variable compensation
• - Read more about our compensation philosophy
• - Consult our Benefits Page for a full list of benefits by country