Pre-sales Technical Solutions Consultant

Overview

Job Description

Responsibilities

• - Lead technical design sessions and document technical solutions with our prospective and existing platform customers, serving as their technical thought partner in achieving optimal value with Remote
• - Analyze business objectives, needs, and requirements to provide tailored technical guidance and leadership through the integration development process
• - Proactively advise customers on ways to maximize business impact with technical solutions, accelerating their time to value
• - Responsible for planning, designing, configuring, and testing solution options alongside customers to meet unique technical requirements
• - Support the growth of the Technical Solutions Consulting function by documenting best practices and contributing to internal and external knowledge bases
• - Validate, synthesize, and deliver actionable feedback to the Product and Engineering teams, ensuring continuous improvement of our platform and services

Required Skills

• - Experience in sales engineering or technical solutions consulting within the HR tech, payroll, fintech, or related industries
• - Strong aptitude for translating business needs into impactful technology solutions that create opportunities for customers to maximize business value
• - Proven track record of managing complex technical projects during sales cycles and collaborating with multiple stakeholders
• - Understanding of API specifications and ability to troubleshoot scripting experience
• - Proficiency in at least one programming language
• - A commitment to owning challenges end-to-end, with a willingness to acquire any needed skills to support both team and customer success
• - A humble, collaborative attitude, with a focus on empathy and helping others
• - High adaptability, with the ability to prioritize effectively, manage multiple projects simultaneously, and navigate changing environments
• - Writes and speaks fluent English

Benefits

• - Work from anywhere
• - Unlimited personal time off (minimum 4 weeks)
• - Quarterly company-wide day off for self care
• - Flexible working hours (we are async)
• - 16 weeks paid parental leave
• - Mental health support services
• - Stock options
• - Learning budget
• - Home office budget & IT equipment
• - Budget for local in-person social events or co-working spaces