Product Director, Payments
Overview
Automattic is one of the most popular commerce platforms on the web, powering millions of stores. WooCommerce, built on WordPress, empowers anyone, anywhere, to sell anything. The company partners with global technology brands and operates fully remotely.
Job Description
We're one of the most popular commerce platforms on the web, powering millions of stores, including our own at woo.com. In fact, one in five online stores are powered by Woo, including the Burning Man Marketplace, Bjork’s official store, and the New Zealand All Blacks rugby team’s official store. Built on WordPress, Woo empowers anyone, anywhere, to sell anything. We partner with global technology brands such as Stripe, PayPal, Google, TikTok, Pinterest, Klaviyo, and others, integrating their services with Woo to provide all the tools businesses need to run and grow their online stores. As part of the Automattic family, Woo is fully distributed, with no physical offices. The flexibility and autonomy that come with working from home are in our DNA–we provide benefits and resources to support your growth while doing your best work from anywhere in the world. We have a huge footprint, but we’re a small company. That means everyone here has the opportunity to make a visible, profound, and lasting difference while helping the store owners who rely on Woo every day.
Responsibilities
- - Collaborate with payments leadership, engineering, and design to define and execute the product strategy and vision for payments.
- - Set ambitious goals aimed at establishing Woo-owned payments products as a top choice for WooCommerce users.
- - Define and deliver a focused product roadmap.
- - Partner and collaborate with a dedicated engineering team to execute your roadmap.
- - Facilitate debate, influence prioritization, and inspire contribution from cross-functional teams.
- - Engage with merchants and agencies to understand their most critical needs through customer interviews, behavioral data analysis, and intuition.
- - Identify and execute opportunities which drive the most strategic value, and actively maintain product and discovery backlogs.
- - Validate product direction through testing and MVPs.
- - Analyze user behavior data and market trends to create actionable insights that maximize user satisfaction and drive growth.
- - Collaborate closely with Stripe to unlock new capabilities that increase the value add for merchants.
Required Skills
- - A proven product leader with a focus on payments and WooCommerce or WordPress.
- - Someone with a track record in product management, with a preferred background in engineering.
- - Experienced managing products with revenue or PnL responsibility is preferred.
- - An exceptional leader with strong team management skills.
- - An excellent communicator, collaborator, and problem solver.
- - Deeply driven by customers
- - Ability to make data-informed and data-sparse decisions.
Benefits
- - Flexibility to work from anywhere in the world
- - Compensation paid in local currency
- - Being part of a fully distributed team with no physical offices
- - Benefits and resources to support your growth while doing your best work.
About the company
We are the people behind WordPress.com, Woo, Jetpack, WordPress VIP, Simplenote, Longreads, The Atavist, WPScan, Akismet, Gravatar, Crowdsignal, Cloudup, Tumblr, Day One, Pocket Casts, Newspack, Beeper, and more. We believe in making the web a better place.