Public Sector Solutions Engineer
Overview
WordPress VIP is the world’s leading enterprise content management platform. We help the world's largest companies (including Meta, Salesforce, and Disney) create innovative digital experiences with WordPress. We’re looking for a Solutions Engineer with a strong focus on the US public sector, including government departments and SLED (State, Local, and Education) markets. You will play a crucial role as a technical expert within our enterprise sales team, providing expert guidance and support in solution-based selling tailored to the unique needs of public sector clients.
Job Description
Automattic is the company behind WordPress.com, WooCommerce, Tumblr, Simplenote, Jetpack, Longreads, Day One, PocketCasts, and more. We believe in making the web a better place. We’re a distributed company with more than 1900 Automatticians in 96 countries speaking 120+ different languages. We democratize publishing and commerce so anyone with a story can tell it, and anyone with a product can sell it, regardless of income, gender, politics, language, or country. We believe in Open Source, and the vast majority of our work is available under the GPL.
Responsibilities
- - Partnering with Sales to qualify new business opportunities within the public sector, understanding the unique technical requirements, competitive landscape, and business drivers specific to government and SLED clients.
- - Identifying and solving customer problems creatively, with a deep understanding of the challenges faced by public sector entities, including FedRAMP compliance and other regulatory requirements.
- - Building proofs-of-concept and leading the demo process; this includes creating and running demos based on our public sector buyer personas, verticals, and business priorities.
- - Contributing to the RFP/RFI process as a key technical resource, ensuring that our solutions meet the specific needs and compliance requirements of public sector clients.
- - Recommending integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution using best practices on our Cloud, particularly in environments governed by strict regulatory frameworks.
Required Skills
- - 2+ years of experience in a Solutions Engineer or related position with customer-facing experience translating customer technical requirements into value discussions, specifically within the public sector.
- - Extensive experience with WordPress, particularly in deploying and managing large-scale content management systems for US Federal and SLED clients.
- - Demonstrated experience in cloud hosting, with a strong understanding of the security and compliance considerations relevant to public sector projects.
- - Hands-on experience delivering content management systems to the public sector, either as a solutions engineer or through direct implementation.
- - Familiarity with the public sector procurement process, including the challenges and relevant regulations (FedRAMP compliance, FAR, DoD impact levels, etc.) that US Federal agencies and SLED entities must navigate.
- - Outstanding communication skills: you should be great at holding people’s attention, whether presenting, talking on the phone, or writing a quick blog post.
Benefits
- - Flexible remote work arrangements
- - Open vacation policy
- - Competitive salary
- - Diverse and inclusive work environment
- - Opportunities for professional growth and development
About the company
We are the people behind WordPress.com, Woo, Jetpack, WordPress VIP, Simplenote, Longreads, The Atavist, WPScan, Akismet, Gravatar, Crowdsignal, Cloudup, Tumblr, Day One, Pocket Casts, Newspack, Beeper, and more. We believe in making the web a better place.