RevOps Squad Lead

Overview

Job Description

Responsibilities

• - Act as the agile coach and project leader for the Top of Funnel squad, driving the team’s roadmap for demand and pipeline generation.
• - Use agile methodologies to organize, prioritize, and manage the squad’s backlog, ensuring a balance between innovation and addressing technical and process debt.
• - Coordinate closely with stakeholders across functions, including Middle-of-Funnel teams, Account Executives, and Sales leadership, ensuring alignment and smooth execution of shared objectives.
• - Manage support tickets, ensuring proper documentation, planning, and efficient resolution while maintaining high team morale and effectiveness.
• - Lead regular sprint planning sessions, standups, retrospectives, and other agile ceremonies to keep the team on track and aligned with business objectives.
• - Support squad members in prioritizing and balancing their workloads between major projects, day-to-day tickets, and tech debt.
• - Continuously optimize team processes and workflows, identifying opportunities for improvement and ensuring best practices are followed.
• - Build and maintain detailed documentation, ensuring transparency and knowledge sharing across the organization.
• - Act as the point of contact for all Top of Funnel projects, providing clear communication, progress tracking, and reporting to senior leadership.
• - Monitor and report on the performance of the demand generation engine, identifying and executing on opportunities for improvement.
• - Act as an indirect manager and coach to squad members, supporting their professional development and performance.

Required Skills

• - Proven experience in sales operations, or marketing operations with a strong understanding of demand generation and pipeline generation processes and workflows.
• - Demonstrable experience with agile methodologies, like Scrum or Kanban, ideally in a project management, product management, or agile coaching role.
• - Proven ability to lead cross-functional teams with no direct authority, driving collaboration across business analysts, system managers, and BI analysts.
• - Ability to navigate a matrix organization and manage priorities through influence rather than direct line management.
• - Exceptional project management skills, with a knack for balancing innovation with technical/process debt while maintaining delivery focus.
• - Strong stakeholder management capabilities, especially collaborating with Sales (Middle-of-Funnel, i.e. Account Executive teams).
• - A data-driven mindset with a focus on tracking KPIs, managing performance, and continuously improving processes.
• - Experience with demand generation, pipeline management, or similar go-to-market strategies is a plus.
• - Comfortable working in a dynamic, fast-paced environment with the ability to prioritize and handle multiple tasks simultaneously.
• - Exceptional communication and documentation skills, with a focus on clear planning, execution, and transparency.
• - Writes and speaks fluent English.
• - It's not required to have experience working remotely, but considered a plus.

Benefits

• - Work from anywhere
• - Unlimited personal time off (minimum 4 weeks)
• - Quarterly company-wide day off for self care
• - Flexible working hours (we are async)
• - 16 weeks paid parental leave
• - Mental health support services
• - Stock options
• - Learning budget
• - Home office budget & IT equipment
• - Budget for local in-person social events or co-working spaces