Senior Brand Designer
Overview
Help Scout is looking for a content-design-focused Senior Brand Designer to join their small, in-house team.
Job Description
Help Scout, a Certified B Corporation since 2019, is on a mission to help businesses delight more customers through crafting beautiful products. Operating fully remotely, they emphasize a balance between profit and purpose, striving to create a supportive and challenging culture.
Responsibilities
- - Own the blog art workstream by creating post art and visuals for the Help Scout Blog
- - Art-direct freelance illustrators to contribute bespoke visuals
- - Partner with the Content team to strengthen the design of the blog and drive results
- - Support the marketing team through creating new component-driven pages on the marketing site
- - Generate visuals for product feature launches
- - Develop collateral for campaigns and internal programs, including ERGs and company retreats
Required Skills
- - Stellar visual designer with excellent taste in illustration and composition
- - Passion for well-written and nicely designed editorial content
- - Running list of inspirational illustrators and blogs to reference
- - Curious and consultative with teammates and cross-functional partners
- - Leverage soft skills and asynchronous techniques to move work forward
- - Ability to handle multiple projects in tandem
- - Deliver work that addresses the metrics and business goals in a given brief
Benefits
- - Healthcare coverage
- - Wellness resources
- - Variety of perks and benefits to support you and your family
About the company
The company provides an email-based customer support platform, a knowledge base tool, and an embeddable search/contact widget for customer service professionals.