
Senior Brand Designer
Overview
Help Scout is on a mission to help businesses delight more customers. We are a fully remote company with a team of 140+ people worldwide, committed to building a company that balances profit and purpose.
Job Description
Help Scout is a company that provides a platform for customer support, used by over 12,000 companies. We are a Certified B Corporation and have pledged 1% of our equity back to the community.
Responsibilities
- - Support the wider marketing team through designing new pages on our marketing site
- - Create blog imagery
- - Generate visuals for product feature launches
- - Develop collateral for campaigns and internal programs
- - Lead larger, cross-functional projects
- - Deliver high-quality work with minimal direction
Required Skills
- - Stellar visual designer with a keen attention to detail
- - Curious and consultative with teammates and cross-functional partners
- - Leverage soft skills and asynchronous techniques to move work forward
- - Deliver work that addresses the metrics and business goals
- - Know when to use time-saving approaches and when to build new patterns & systems
- - Tackle ambiguous projects by asking thoughtful questions
Benefits
- - Healthcare coverage
- - Wellness resources
- - Offers equity
- - Remote work
About the company
The company provides an email-based customer support platform, a knowledge base tool, and an embeddable search/contact widget for customer service professionals.
All Job Openings at Help Scout