Help Scout
Senior Brand Designer
Help Scout
$120k - $133k
Worldwide (Remote)

Senior Brand Designer

Overview

Help Scout is on a mission to help businesses delight more customers. We are a fully remote company with a team of 140+ people worldwide, committed to building a company that balances profit and purpose.

Job Description

Help Scout is a company that provides a platform for customer support, used by over 12,000 companies. We are a Certified B Corporation and have pledged 1% of our equity back to the community.

Responsibilities

  • - Support the wider marketing team through designing new pages on our marketing site
  • - Create blog imagery
  • - Generate visuals for product feature launches
  • - Develop collateral for campaigns and internal programs
  • - Lead larger, cross-functional projects
  • - Deliver high-quality work with minimal direction

Required Skills

  • - Stellar visual designer with a keen attention to detail
  • - Curious and consultative with teammates and cross-functional partners
  • - Leverage soft skills and asynchronous techniques to move work forward
  • - Deliver work that addresses the metrics and business goals
  • - Know when to use time-saving approaches and when to build new patterns & systems
  • - Tackle ambiguous projects by asking thoughtful questions

Benefits

  • - Healthcare coverage
  • - Wellness resources
  • - Offers equity
  • - Remote work

About the company

The company provides an email-based customer support platform, a knowledge base tool, and an embeddable search/contact widget for customer service professionals.


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