JavaScript
Node.js
React
Senior Community Engineer
Overview
We are seeking a dynamic and passionate Community Engineer to join our Developer Education team. In this role, you will be responsible for developing and maintaining the software that powers our developer hub, documentation, and community platforms.
Job Description
At Netlify, we’re on a mission to build a better web by making it easier than ever to build, deploy, and scale web applications. By unifying an entire ecosystem of web development tools, content sources, services, and APIs into one simplified workflow, Netlify empowers top brands to ship campaigns faster, reduce risk, and boost productivity and revenue.
Responsibilities
- - Consistently deliver against the goals of our developer hub, documentation, and community platforms by building, enhancing, and maintaining the necessary software
- - Use your skills and prior experience to ensure our documentation is accessible, up-to-date, and user-friendly, in collaboration with the Developer Education team
- - Develop, build, and maintain integrations with our GTM tools to keep our community maps accurate and current
- - Establish and execute the creation of tools to track and analyze community interactions, member contributions, and influencer impact, ensuring data accuracy for strategic decision-making
- - Manage and lead community engagement efforts by collaborating with members to understand their needs, gathering feedback, and actively participating in discussions, forums, and events to foster a sense of belonging and collaboration
- - Elevate and advocate for our community by identifying and engaging with key influencers and advocates
- - Work on and perform technical support and guidance, helping community members navigate our tools and platforms
- - Prepare, create, and maintain educational content in close collaboration with the Developer Education team to empower our community
- - Grow in your role by collaborating with cross-functional teams to align community initiatives with broader company goals
- - Achieve and exceed the goals of community engagement and support, serving as a key member in fostering an inclusive and collaborative environment
Required Skills
- - Proven experience as a software engineer, preferably with a focus on community or developer tools
- - A history of working with modern web development technologies, including JavaScript, Node.js, and React
- - Demonstrated ability to integrate APIs and utilize data analytics tools
- - Well-versed in understanding developer communities and their unique needs
- - Excellent communication and interpersonal skills
- - A deep appreciation for developer education and community engagement
- - Accustomed to working independently and managing multiple projects simultaneously
- - Some high-level exposure to Netlify or similar web development platforms
- - A breadth of experience with GTM tools and their integration
- - Prior experience in community management or developer advocacy roles preferred
- - A passion for contributing to open-source projects or developer communities
- - An appetite for learning and a strong sense of creativity
Benefits
- - Robust benefits and participation in Netlify’s equity plan
- - Competitive compensation based on market demands, experience, and location
- - Inclusive and collaborative work environment
About the company
Netlify is the essential platform for the delivery of exceptional and dynamic web experiences, without limitations.