Senior Deal Desk Specialist (EMEA)

Overview

Job Description

Responsibilities

• - Review and evaluate deals with the sales team for accuracy, compliance, and policy alignment.
• - Analyze and structure complex deals, offering insights on pricing, terms, and contractual agreements.
• - Act as a trusted advisor for Sales, Legal, and Business Segment teams, guiding them through complex commercial problems and deal strategies.
• - Educate Sales teams on process changes, policies, and best practices to enhance sales performance.
• - Participate in cross-functional projects as Deal Desk representative to support selling activities, product releases, and process improvements.
• - Ensure governance for adherence to Rules of Engagement and Commercial Policy.
• - Serve as an expert on end-to-end processes across Quote to Cash, expediting issue resolution.
• - Mentor and coach team members, aiding in onboarding and day-to-day training.
• - Take ownership of issues hindering deal closures and drive resolution across back-office teams.
• - Demonstrate commitment to excellence in supporting the sales cycle and clients.
• - Adapt to evolving business processes and standards.
• - Foster a high-performing team environment and promote inclusivity.
• - Lead the evolution of deal-making insights across commercial products and services.
• - Enhance Deal Desk capabilities to win deals with agility.
• - Drive improvements in pricing, licensing, empowerment, and processes.
• - Provide expert guidance on offerings, pricing strategy, and operational considerations.
• - Collaborate closely with leadership and cross-functional teams to drive desired outcomes and strategic initiatives.

Required Skills

• - Bachelor's degree in Business Administration, Finance, or related field (MBA preferred).
• - 3+ years of experience in deal desk, sales operations, or finance roles within a high-growth SaaS company.
• - Legal and channel interaction or background is a plus!
• - Deep understanding of SaaS pricing models, contract negotiation principles, and revenue recognition standards especially in the EMEA and APAC Region
• - Strong analytical skills with the ability to translate complex data into actionable insights.
• - Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively across teams.
• - Proven track record of driving results in a fast-paced, dynamic environment.
• - Proficiency in Salesforce, CPQ tools, and Microsoft Excel.

Benefits

• - Freedom & flexibility; fit your work around your life
• - Home office setup; we want you comfortable while you work
• - 16 weeks of paid Parental leave
• - Technology stipend equivalent to $100 net/month
• - PTO plan that encourages you to take time to do the things you enjoy
• - Quarterly, company-wide hackathons
• - Training stipend for conferences, courses and classes
• - Equity; we are a growing start-up and want all employees to have a share in the success of the company
• - Docker Swag
• - Medical benefits, retirement and holidays vary by country