Senior Paid Marketing Manager
Overview
Help Scout is hiring a Senior Paid Marketing Manager to grow and scale their paid marketing channels.
Job Description
At Help Scout, we’re on a mission to help businesses delight more customers. We’ve been on this journey since 2011, and today more than 12,000 companies use our platform to provide outstanding customer support. We’ve been fully remote from the beginning, and have a team of 140+ people all over the world. We love crafting beautiful products and growing a business together, but we're also trying to do something bigger. We're building a company that brings out your best and leaves the world a better place — a company that seeks balance between profit and purpose. That's why we've been a Certified B Corporation since 2019 and have pledged 1% of our equity back to the community.
Responsibilities
- - Develop, own, and communicate paid marketing metrics
- - Manage and optimize our always-on campaigns
- - Experiment with new paid channels
- - Collaborate to enhance organic acquisition
Required Skills
- - Scrappy, results-driven mindset
- - Paid media expert with vast experience across paid channels
- - Strong analytical skills with experience using Google Analytics, Google Tag Manager, and attribution tools
- - Ability to execute rapid experimentation and adapt strategy based on data insights
- - Excellent verbal and written communication skills
Benefits
- - Healthcare coverage
- - Wellness resources
- - Offers equity
About the company
The company provides an email-based customer support platform, a knowledge base tool, and an embeddable search/contact widget for customer service professionals.
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