Senior Product Designer

Overview

Job Description

Responsibilities

• - Own the end-to-end design process for your squad, from problem discovery to research, iteration, and final implementation.
• - Analyse user behaviour using Mixpanel and identify opportunities to improve product engagement and retention.
• - Take the lead on discovery and research by talking to customers, reviewing survey insights, and facilitating usability testing—we don’t have dedicated researchers.
• - Define and implement research processes for your team, including user testing plans, validation frameworks, and structured feedback loops.
• - Create high-fidelity prototypes and production-ready designs in Figma, ensuring alignment with Kit’s design system.
• - Collaborate closely with PMs and engineers to ensure design decisions are well-informed, feasible, and drive measurable impact.
• - Help shape the design culture at Kit by improving workflows, documentation, and cross-functional collaboration practices.
• - Advocate for a more structured approach to design by introducing best practices for validation, usability testing, and iterative improvements.

Required Skills

• - A track record of delivering impactful solutions on complex web applications.
• - Experience connecting their work to product metrics and business goals.
• - 5+ years of experience as a product designer working on SaaS applications or other complex web-based software.
• - A portfolio that demonstrates how your design decisions were informed by research or data insights and the impact they had on user experience and or business outcomes.
• - Experience facilitating workshops, brainstorming and scope refinement sessions, etc. and working closely with product managers and engineers to align design solutions with business and user needs.
• - Proficiency in Figma and working with and contributing to an established design system.
• - Experience conducting user research activities such as interviews, usability testing, and surveys to inform design decisions.
• - Experience using analytics tools (such as Mixpanel, FullStory, or similar) to identify usability issues and measure the impact of design changes.
• - Excellent time management skills with the ability to prioritize your workload effectively to deliver high-quality work on time with minimal supervision.
• - Strong communication and collaboration skills with the ability to effectively articulate design concepts and rationale to stakeholders at all levels.
• - A few hours of overlap with EST.

Benefits

• - Profit Sharing
• - Kit equity
• - 401k with a 5% match
• - We cover up to $1,950 per month toward medical premiums, with dental and vision premiums fully covered.
• - We offer Health Insurance plans through Aetna.
• - $4,000 equipment allowance for your first two years, $3,000 budget every following two years
• - Individual learning + development budget ($3,500/year)
• - Gender affirming benefits
• - Childcare benefit up to $3,000 annually
• - Twenty (20) days of paid time off during each year of employment
• - Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work
• - Ten (10) paid holidays a year
• - Two weeks of paid sick time each year, including mental health + well being days
• - Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year
• - Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months
• - Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season.
• - Four-week, paid sabbatical after five years with the team
• - Fantastic in-person or virtual retreats with the team twice a year