Senior Product Marketing Manager

Overview

Kit is an email-first operating system for creators who mean business. We help creators grow and monetize their audience with ease. For coaches, YouTubers, authors, podcasters, and other creatives, there isn’t a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products - all within one platform.

Job Description

Kit is an email-first operating system for creators who mean business. We help creators grow and monetize their audience with ease. For coaches, YouTubers, authors, podcasters, and other creatives, there isn’t a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products - all within one platform. More importantly, there isn’t a team more committed to helping creators earn a living. We’re on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote. We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. The Kit culture is one where emotional intelligence is valued, radical candor is encouraged, and where everyone works together to uphold a set of shared team principles.

Responsibilities

  • - Proactively gather insights from customer research, sales calls, data, and competitors to educate internal stakeholders and help inform product strategy, roadmap, pricing, and packaging.
  • - Lead win/loss user research efforts and act as the voice of the creators we serve.
  • - Refine our target personas and value propositions.
  • - Identify product use cases that enable creators to grow their audience, connect with their audiences, and earn a living online.
  • - Iteratively improve our positioning and messaging so that it clearly communicates our product’s value.
  • - Distill complexity into crisp messaging
  • - Help us define a new market category for the creator space and collaboratively shape a narrative that clearly communicates the value of our offerings.
  • - Leverage and improve our go-to-market playbooks and lead the execution of product launches, ongoing feature releases, and new partnerships.
  • - Collaborate and influence internal stakeholders, including Product, Marketing, Sales, and Support teams, to identify and support their unique needs.
  • - Create customer-facing material, including web copy, videos, emails, case studies, blog posts, FAQs, tutorials, etc.
  • - Measure product marketing performance through key metrics such as revenue growth, conversion rates, monthly active users, and feature adoption.
  • - Use large data sets to create high-confidence forecasts and growth plans to achieve company goals.

Required Skills

  • - Multiple years of in-house experience in product marketing for SaaS, B2C tech companies. B2B experience is a plus.
  • - Proven understanding of segmentation strategies, developing buyer personas, articulating customer pain points, and crafting customer-facing messaging
  • - Exceptional visual, written, spoken communication, and presentation skills
  • - Proven Product-Led Growth (PLG) marketing experience with strong research and analytical skills
  • - Experience supporting sales enablement through effective messaging, collateral, and tools that drive revenue and improve sales performance
  • - Demonstrated ability to work as a team player, confidently collaborate with senior executives, and build consensus among multiple stakeholders and teams
  • - Ability to thrive in an ambiguous, fast-paced, and flexible environment with a high degree of autonomy
  • - Bias towards action and an operator mindset, with an understanding for the most important metrics and how to produce measurable results
  • - Self-motivated, organized, and communicative, capable of working effectively in a 100% remote work environment
  • - Have enthusiasm and belief in our mission, vision, and values

Benefits

  • - Profit Sharing
  • - Kit equity
  • - 401k with a 5% match
  • - We cover up to $1,950 per month toward medical premiums, with dental and vision premiums fully covered.
  • - We offer Health Insurance plans through Aetna.
  • - $4,000 equipment allowance for your first two years, $3,000 budget every following two years
  • - Individual learning + development budget ($3,500/year)
  • - Gender affirming benefits
  • - Childcare benefit up to $3,000 annually
  • - Twenty (20) days of paid time off during each year of employment
  • - Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work
  • - Ten (10) paid holidays a year
  • - Two weeks of paid sick time each year, including mental health + well being days
  • - Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year
  • - Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months
  • - Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season.
  • - Four-week, paid sabbatical after five years with the team
  • - Fantastic in-person or virtual retreats with the team twice a year

About the company

Kit (formerly ConvertKit) is the email-first operating system for creators building a valuable business. Connect your favorite tools through the Kit App Store—from Squarespace to Patreon—and manage your entire creator business all in one place. Our growing ecosystem of apps lets you seamlessly integrate the platforms you already use while discovering powerful new tools to help your business thrive.


All Job Openings at Kit