Senior Manager, Sales - Account Management (Existing customer expansion)

Overview

Job Description

Responsibilities

• - Responsible for meeting and exceeding Account Management team business goals while developing and supporting your direct reports
• - Create and demonstrate sales behaviors and processes to ensure the success of your team as well as the broader business
• - Coach and empower your team members to succeed within their existing role and grow towards their desired career path
• - Ability to build strategic roadmap and execute robust initiatives to implement that plan
• - Identify and execute areas of improvement to streamline and accelerate the success of Remote’s customers
• - Partner with key cross functional partners to iterate on a successful GTM strategy
• - Lead and support Strategic and Senior Account Managers in prioritizing accounts, establishing consistent sales metrics, forecast hygiene and accuracy
• - Consistently demonstrate results by engaging with clients and team members, respectively to close deals and ensure long term strategic growth
• - Provide guidance on tools used to facilitate the sales cycle with an understanding of how they work together to achieve our needs for growth as well as improvement
• - Understand the Customer Profiles and Business Models to help prioritize SMB opportunities for consistent and repeatable results for the customers and the business
• - Provide weekly and quarterly reporting on opportunity statistics, pipeline and advancement, wins and losses, and opportunities for improvement

Required Skills

• - Deep experience managing a team of quota carrying Account Managers focused on SMB and Mid Market customers
• - Ability to create strategic roadmap and execute on those plans to set up the business for future growth potential across the region and team, respectively
• - Experience defining, measuring, reporting and presenting core sales metrics/performance to leadership and key cross functional partners
• - Proven track record of implementing strong sales rigor, including pipeline creation and management, effective deal closings, and establishing strategic client relationships
• - Experience leading, hiring and developing talent distributed across countries and languages
• - Ability to foster cross-functional alignment and coordination with key partners including Product, RevOps, Customer Success and Acquisition Sales
• - Consistently deliver against targets - ensuring company and team goals and objectives are achieved consistently and sustainably
• - Refine and evolve a scalable, measurable, and predictable process for running and growing the team
• - Experience working in a fast paced and ever changing environment including startups
• - Experience with tools used for successfully performing the SMB Account Management function along with Salesforce knowledge
• - Writes and speaks fluent English - another language would be a plus
• - Experience working remotely is a plus

Benefits

• - Work from anywhere
• - Flexible paid time off
• - Flexible working hours (we are async)
• - 16 weeks paid parental leave
• - Mental health support services
• - Stock options
• - Learning budget
• - Home office budget & IT equipment
• - Budget for local in-person social events or co-working spaces