Kubernetes
AWS
GCP
Senior Solutions Architect, EMEA
Overview
We are looking for a Solutions Architect (ProServ) to join our world class Customer Experience (CX) team. Solutions Architects at Grafana Labs provide customers with specialized business and technical consultation, and guidance to achieve their objectives using Grafana.
Job Description
Grafana Labs is a company that provides open source visualization tools and helps companies manage their observability strategies with the Grafana LGTM Stack.
Responsibilities
- - Work with customers, including business executives, project managers, and IT development staff
- - Understand business needs and distill information into business and technical requirements
- - Translate complex business and technological requirements into the design of solutions
- - Act as a functional lead and demonstrate clear approach to methodology
- - Lead functional workshops with customers, document requirements, and design appropriate solutions
- - Advocate for adherence to standards and best practices
- - Stay current on Grafana Labs, observability, and related technologies
- - Be a key resource for Sales, Product Management, Engineering, Support, and Professional Services teams
Required Skills
- - 5+ years of experience working on deployment teams, using project management techniques
- - Direct experience with o11y
- - Best practices for using and deploying an o11y stack
- - Proven track record of successful delivery of customer projects
- - Self-starter, adept at picking up new skills and technologies
- - Excellent communication skills
- - Experience with Kubernetes (kubectl, Helm, Tanka preferred)
- - Experience with Cloud Platforms - AWS, GCP, Azure
Benefits
- - Equity
- - Bonus (if applicable)
- - Other benefits listed on our careers page
About the company
Grafana is a multi-platform open source analytics and interactive visualization web application. It can produce charts, graphs, and alerts for the web when connected to supported data sources.