Kubernetes
AWS
GCP
Senior Solutions Architect
Overview
Grafana Labs is looking for a Solutions Architect (ProServ) to join their Customer Experience (CX) team, providing specialized business and technical consultation to achieve customer objectives using Grafana.
Job Description
Grafana Labs is a company that provides open source visualization tools and helps companies manage their observability strategies with the Grafana LGTM Stack.
Responsibilities
- - Work with customers, including business executives, project managers, and IT development staff
- - Understand business needs and distill information into business and technical requirements
- - Translate complex business and technological requirements into the design of solutions
- - Act as a functional lead and demonstrate clear approach to methodology
- - Lead functional workshops with customers, document requirements, and design appropriate solutions
- - Advocate for adherence to standards and best practices
- - Stay current on Grafana Labs, observability, and related technologies
- - Be a key resource for Sales, Product Management, Engineering, Support, and Professional Services teams
Required Skills
- - 5+ years of experience working on deployment teams, using project management techniques
- - Direct experience with o11y
- - Best practices for using and deploying an o11y stack
- - Proven track record of successful delivery of customer projects
- - Self-starter, adept at picking up new skills and technologies
- - Excellent communication skills
- - Vision to help take the company to the next level
- - Executive Presence
- - *nix and Windows Server Administration
- - Kubernetes (kubectl, Helm, Tanka preferred)
- - Experience with Cloud Platforms - AWS, GCP, Azure
- - Systems Architecture design
- - Software Engineering experience and/or ability to read code (GoLang/JS/TypeScript)
Benefits
- - Equity
- - Bonus (if applicable)
- - Other benefits listed on the careers page
About the company
Grafana is a multi-platform open source analytics and interactive visualization web application. It can produce charts, graphs, and alerts for the web when connected to supported data sources.