Grafana Labs
Senior Solutions Architect
Grafana Labs
BRL487k - BRL584k
Remote, Brazil
Kubernetes
AWS
GCP

Senior Solutions Architect

Overview

Grafana Labs is looking for a Solutions Architect (ProServ) to join their Customer Experience (CX) team, providing specialized business and technical consultation to achieve customer objectives using Grafana.

Job Description

Grafana Labs is a company that provides open source visualization tools and helps companies manage their observability strategies with the Grafana LGTM Stack.

Responsibilities

  • - Work with customers, including business executives, project managers, and IT development staff
  • - Understand business needs and distill information into business and technical requirements
  • - Translate complex business and technological requirements into the design of solutions
  • - Act as a functional lead and demonstrate clear approach to methodology
  • - Lead functional workshops with customers, document requirements, and design appropriate solutions
  • - Advocate for adherence to standards and best practices
  • - Stay current on Grafana Labs, observability, and related technologies
  • - Be a key resource for Sales, Product Management, Engineering, Support, and Professional Services teams

Required Skills

  • - 5+ years of experience working on deployment teams, using project management techniques
  • - Direct experience with o11y
  • - Best practices for using and deploying an o11y stack
  • - Proven track record of successful delivery of customer projects
  • - Self-starter, adept at picking up new skills and technologies
  • - Excellent communication skills
  • - Vision to help take the company to the next level
  • - Executive Presence
  • - *nix and Windows Server Administration
  • - Kubernetes (kubectl, Helm, Tanka preferred)
  • - Experience with Cloud Platforms - AWS, GCP, Azure
  • - Systems Architecture design
  • - Software Engineering experience and/or ability to read code (GoLang/JS/TypeScript)

Benefits

  • - Equity
  • - Bonus (if applicable)
  • - Other benefits listed on the careers page

About the company

Grafana is a multi-platform open source analytics and interactive visualization web application. It can produce charts, graphs, and alerts for the web when connected to supported data sources.