Grafana Labs
Senior Solutions Engineer, LATAM (Remote, Brazil)
Grafana Labs
BRL543k - BRL652k
LATAM (Remote, Brazil)

Senior Solutions Engineer, LATAM (Remote, Brazil)

Overview

The Solutions Engineering team are the customer facing product experts. The team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure that they are happy and successful.

Job Description

Grafana Labs is a company that helps more than 3,000 companies manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack.

Responsibilities

  • - Partner with our Sales team to articulate the overall Grafana value proposition, vision and strategy to customers
  • - Own the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility
  • - Deliver product and technical presentations to potential and existing customers
  • - Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape
  • - Drive product conversations based on need and problems with customers
  • - Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material

Required Skills

  • - Must be located in Brazil
  • - 5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space
  • - Be open to various and complex assignments, this will require strong judgment, collaboration, and leadership
  • - First class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers
  • - Ability to skillfully articulate our value proposition and the technical advantages of our products
  • - Love solving technical challenges and thrive on bringing creative solutions to our customers
  • - Technical mindset and a desire to grow technically

Benefits

  • - Equity
  • - Bonus (if applicable)
  • - Other benefits listed on the careers page

About the company

Grafana is a multi-platform open source analytics and interactive visualization web application. It can produce charts, graphs, and alerts for the web when connected to supported data sources.