Python
Kubernetes
Terraform

Site Reliability Engineer

Overview

Wave is hiring a Site Reliability Engineer to ensure systems are highly reliable, scalable, and performant to support rapid growth.

Job Description

Wave is making Africa the first cashless continent by building financial services that are no account fees, instantly available, and accepted everywhere. Wave launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments, and now has millions of users across six countries.

Responsibilities

  • - Improve system observability through metrics, logging, tracing, and alerting
  • - Optimize performance and efficiency of backend services and databases
  • - Automate cloud and datacenter operations and promote infrastructure-as-code best practices
  • - Collaborate with product teams to proactively improve the reliability of our services
  • - Participate in and improve our on-call incident response processes
  • - Champion security and compliance in our infrastructure
  • - Scale our ledger to handle 10x transaction volume
  • - Ensure 99.99% uptime for payment processing despite unreliable infrastructure and communications
  • - Keep costs stable while we scale
  • - Detect and block fraud in real-time at a massive scale
  • - Securely store, transfer, and encrypt sensitive financial data
  • - Enable instant money transfers for millions of users across several countries
  • - Lead or be involved in the resolution of complex incidents and problems

Required Skills

  • - 4+ years of experience in an SRE or DevOps role
  • - Solid understanding of networking, distributed systems, and database concepts
  • - Track record of successfully implementing observability, CI/CD, and other SRE best practices
  • - Strong experience with cloud platforms (GCP preferred), Kubernetes, Terraform
  • - Proficiency in at least one backend language, preferably Python
  • - Ability to debug and optimize complex systems
  • - Excellent communication and collaboration skills
  • - Passion for our mission of bringing financial services to underserved markets
  • - Experience supporting high-volume transactional systems in the finance/payments domain
  • - Familiarity with our tech stack (Postgres, Redis, GraphQL, Android/iOS)
  • - Knowledge of security and compliance standards for financial services
  • - Contributions to open-source projects or infrastructure community

Benefits

  • - Subsidized health insurance for you and your dependents and retirement contributions
  • - 6 months fully paid parental leave and subsidized fertility assistance
  • - Flexible vacation, with most folks taking between 30-40 days per year
  • - $10,000 annual charitable donation matching
  • - Travel once per year to one of our operating countries in Africa
  • - Yearly stipend of $800 to meet with coworkers
  • - Generous equity package

About the company

We’re on a mission to make Africa the first cashless continent. On a continent where over half the population has no bank account, Wave is building the first modern financial network — no account fees, instantly available, and accepted everywhere!