Solutions Engineer, WordPress VIP
Overview
WordPress VIP is the world’s leading enterprise content management platform. We help the world's largest companies (including Meta, Salesforce, and Disney) create innovative digital experiences with WordPress.
Job Description
We’re looking for a Solutions Engineer to provide technical leadership to our enterprise sales team, where you'll play a key part in building and maintaining the structure to support our sales programs. You’ll define and implement scalable processes and systems that deliver technical expertise, with a focus on consultative solution-based selling.
Responsibilities
- - Partnering proactively with Sales and Customer Success to qualify new business opportunities in terms of technical requirements, competitive landscape, and business drivers.
- - Identifying and solving customer problems proactively and creatively through effective project management and consultation on technical setup.
- - Building proofs of concept and leading the demo process—including building, running, and training the team based on our buyer personas, verticals, and business priorities.
- - Contributing to the RFP/RFI process as the primary point person on technical responses that Account Executives need assistance with.
- - Recommending the integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution using best practices on our Cloud.
Required Skills
- - 2+ years experience in a Solutions Engineer or related position with customer-facing experience translating customer technical requirements into value discussions.
- - Experience with WordPress, PHP, or consulting experience.
- - Demonstrated experience building Proofs of Concept and leading demo presentations.
- - Worked closely with Account Executive teams developing solutions on complex sales opportunities.
- - Outstanding communication; you should be great at holding people’s attention whether presenting, talking on the phone, or writing a quick blog post.
Benefits
- - Fully-remote company
- - Open vacation policy
- - Variable commission
About the company
We are the people behind WordPress.com, Woo, Jetpack, WordPress VIP, Simplenote, Longreads, The Atavist, WPScan, Akismet, Gravatar, Crowdsignal, Cloudup, Tumblr, Day One, Pocket Casts, Newspack, Beeper, and more. We believe in making the web a better place.