Zapier
Sr. Applied AI Engineer
Zapier
$207k - $310k
Remote, NAMER

Sr. Applied AI Engineer

Overview

Zapier is hiring a Senior Engineer, Applied AI to join the Canvas team, focusing on visually designing, building, and automating business workflows with AI Assist.

Job Description

Zapier is a platform that helps millions of businesses globally scale with automation and AI. The mission is to make automation work for everyone by delivering products that delight customers.

Responsibilities

  • - Advance AI Assist Capabilities: Build and optimize systems that leverage AI to dynamically generate multi-product workflows.
  • - Develop and Optimize RAG Systems: Design and enhance retrieval-augmented generation pipelines.
  • - Collaborate with Product and Design Teams: Work closely with product managers, UX designers, and AI/ML specialists.
  • - Deliver an API-First Vision: Architect and implement scalable APIs to support AI Assist.
  • - Benchmark and Monitor AI Models: Develop tools and frameworks to evaluate AI performance.
  • - Capture and Use User Feedback: Create systems to gather user interaction data.
  • - Collaborate Across Teams: Partner with other engineering teams to align on goals and share insights.

Required Skills

  • - 6+ years of professional experience in software engineering, with at least 2 years focused on AI/ML systems.
  • - Deep understanding of LLMs, including advanced prompting techniques and fine-tuning.
  • - Experience designing and optimizing RAG systems.
  • - Expertise in handling LLM limitations, including hallucination mitigation and bias control.
  • - Strong understanding of graph-based and relational database models.
  • - Proven experience developing tools for benchmarking and monitoring AI performance.
  • - Experience creating systems that capture and synthesize user interactions.
  • - Proficiency in API design and lifecycle management.

Benefits

  • - Offers Equity
  • - Offers Bonus
  • - Competitive and equitable compensation
  • - Remote work flexibility

About the company

Zapier puts the power of automation in your hands—no coding required. Take your workflows to the next level with our suite of automation tools.