Technical Product Manager (Contract)

Overview

Job Description

Responsibilities

• - Act as the product owner for several software services and maintain visibility of the roadmap and its execution within the business unit
• - Create and execute on product area vision, driving towards specific business goals through our customer experience
• - Work with senior management to create product plans, solutions, roadmaps, and coordinate with cross-functional teams for delivery
• - Craft comprehensive user stories, establish the objectives, strategies, and actions needed to solve our customer's problems
• - Lead the end-to-end product development lifecycle from Discovery, Definition, Design, Development, Deployment and support post-deployment hand off to our operations teams
• - Collect and analyze feedback from customers, partners and other teams to shape requirements, features and end product
• - Ensure products and releases are launched correctly and on schedule
• - Collaborate with different Engineering and Product teams across the organization to deliver value through internal tooling, education, and documentation
• - Coordinate release cycle and manage cross-team dependencies
• - Prioritizing our Customers above all by working directly with them as well as Product, Engineering and Customer Support teams to continually represent and improve the product
• - Improve and expand your skills driven by a continuous desire to learn about new technologies and processes

Required Skills

• - An uncanny ability to take complex technical problems and distill them into coherent frameworks to foster support for technical resources
• - Active listener who has a knack for knowing when to share and offer context proactively
• - Passion for understanding customer needs and pairing with data and outstanding design to elegantly resolve problems.
• - Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, evaluate outcomes and challenge conventional wisdom.
• - Experience in product lifecycle management
• - Experience with Agile software development methodologies and are comfortable describing related technical concepts and capabilities
• - You care deeply about delivering on our brand promise and are excited to immerse yourself in our culture

Benefits

• - Tucows believes in a total rewards offering that includes fair compensation and generous benefits.
• - Remote work flexibility
• - Commitment to inclusion and diversity