Deal Desk Manager

Overview

Job Description

Responsibilities

• - Maintain and enforce discount governance, approval matrices, and escalation paths to preserve pricing integrity, margin discipline, and packaging consistency.
• - Partner with Legal to manage contract redlines and standardize fallback language.
• - Ensure deals are structured for accuracy, auditability, and compliance with Finance and Accounting requirements, including revenue recognition, reporting integrity, and downstream system alignment.
• - Oversee DocuSign order form creation, including governance over template logic for multi-year, co-term, and partner deals.
• - Act as a key business partner to Sales leadership, enabling reps while enforcing financial and operational guardrails.
• - Serve as a trusted advisor on deal structuring, helping shape creative solutions within defined guardrails.
• - Support the business as Coder transitions from traditional subscription-based pricing to outcome-based pricing, helping operationalize new structures, approvals, and documentation.
• - Identify gaps in deal workflows and improve processes, documentation, and controls to help the business scale.

Required Skills

• - Experience in deal desk, sales operations, revenue operations, finance operations, or a similar cross-functional role in a SaaS or subscription business.
• - Strong judgment around pricing, discounting, approvals, and contract terms.
• - Familiarity with order forms, redlines, quote-to-cash workflows, and the operational requirements that support accurate bookings and revenue recognition.
• - A detail-oriented approach and a strong bias for accuracy, consistency, and follow-through.
• - Comfort working across Sales, Legal, Finance, and Accounting, with the communication skills to move deals forward clearly and calmly.
• - Experience with CRM, CPQ, e-signature, and financial systems used to support commercial workflows.