Director, Revenue Operations (Fundraising)

Overview

Job Description

Responsibilities

• - Own Fundraising's revenue operations: data, systems, and process (primary focus)
• - Build and own the strategic data and systems architecture for Fundraising: pipeline tracking, annual and in-year forecasting, and reporting infrastructure (e.g. Salesforce) that gives every vertical a single, trustworthy source of truth.
• - Define, standardize, and own tracking of fit-for-purpose Fundraising KPIs, aligned to Board reporting needs and the team's long-term strategic direction.
• - Partner with counterparts on Fundraising Data and Tech to prioritize, execute, and approve projects that serve both functions.
• - Design and institutionalize the operating rhythms of the Fundraising function: pipeline reviews, QBRs, reporting cadences, and the processes that turn strategy into consistent execution.
• - Develop revenue systems and processes alongside the Finance, Fundraising and Donor Experience teams that support scalable growth, protect donor journeys, and ensure capital moves securely and efficiently through the organization.
• - Own revenue reconciliation and recognition, pledge and receivable tracking, restricted-fund coding, monthly/annual close handoff, or audit support.
• - Own workforce and capacity planning for Fundraising in partnership with the VP: role scoping, hiring prioritization, and structural improvements as the team scales.
• - Build and lead a team as the function matures.

Required Skills

• - 8+ years of experience in revenue operations, business operations, or a chief-of-staff role, ideally within a fundraising, sales, or partnerships organization.
• - Demonstrated experience building or owning CRM/pipeline systems (e.g. Salesforce), KPI frameworks, and reporting infrastructure that multiple teams rely on.
• - Strong analytical operator: comfortable structuring ambiguity, setting priorities, and using data to drive decisions.
• - An advanced degree (e.g. MBA) is a plus, not a requirement.
• - Proven track record managing cross-functional relationships and influencing senior stakeholders outside a direct reporting line.
• - Experience managing people or workstreams, with the ability to scope roles and structure as a function grows; direct people management experience is a plus given this role may build and lead a team of 3-5.
• - Excellent written and verbal communication skills, particularly for high-stakes internal and Board-facing materials.
• - Deep alignment with GiveDirectly's values, especially recipient choice, transparency, and evidence.

Benefits

• - Base Salary: $134,400
• - Bonus at Target Performance: 15% (~$20,160, with potential for upside)
• - Estimated Total Compensation at Target: $154,560+
• - Annual Benefits Stipend: $21,393