Forward Deployed Product Manager

Overview

Job Description

Responsibilities

• - Deliver customer implementations. You will act as an owner, treating each API integration as a unique proposition and carefully scoping and delivering the perfect implementation for a specific customer’s use case.
• - Key technical contact. You’ll work with our customer’s engineering and product teams as they integrate and continue to develop with Gigs, and advise them on the best implementation path.
• - User flow advisor. You will be the subject matter expert when it comes to the UX/UI the customer builds, and specific endpoints that are required to build out a best in class user experience.
• - Project management. You have experience with and are a super user of Smartsheets, Asana, Linear, or another type of project management tool.
• - Cross-functional coordination: You will ensure alignment across Business Development, Marketing, Product, and Engineering teams, driving them toward a shared vision.
• - Product Management. We’re creating a completely new product, so you will need to spot when a new feature could help unlock a use case and be comfortable working with product and engineering to make it a reality.
• - Commercial Strategy: Understand the commercial fundamentals of each implementation and work to ensure they are delivered successfully.

Required Skills

• - You have 5+ years of experience in Implementation, Professional Services, or Product Management at a B2B or SaaS tech company.
• - Your expertise lies in working with high-growth, product-led technology companies, ideally in FinTech or HR.
• - You’ve worked on complex API integrations and you know exactly how to execute them successfully.
• - You have exceptional project management skills: Juggling multiple high-priority projects is second nature to you.
• - You balance a technical, product, and commercial mindset: You have a strong technical aptitude with the ability to understand and influence product development.
• - You are a master of communication: Your written and verbal communication skills are exceptional, allowing you to convey complex ideas effectively.
• - You are proactive, creative, and hands-on: You take the initiative to tackle challenges, bring creativity to your work, and consistently think ahead in a fast-paced environment.

Benefits

• - Competitive compensation and stock options.
• - Stipends for your home office or work setup.
• - A budget for learning and development to fuel your career.
• - A free phone and international data plan.