Head of Customer Growth

Overview

Job Description

Responsibilities

• - Own Customer Growth strategy across the full customer base.
• - Define how RevenueCat helps customers grow after they begin using the product.
• - Build segmentation and coverage.
• - Lead through the CSM Team Lead.
• - Identify high-potential customers early.
• - Govern Growth Advisory.
• - Make Growth Advocacy a customer-education channel.
• - Build Customer Enablement and Scaled Growth.
• - Drive meaningful product adoption.
• - Create clear cross-functional decision rights.
• - Build the customer-insight loop.
• - Own the function.

Required Skills

• - Approximately 10 or more years in Customer Success, Customer Growth, strategic accounts, Growth Advisory, product growth, lifecycle, monetization, or an adjacent customer-facing function.
• - Five or more years leading customer-facing teams, including managers, senior team leads, or specialist groups.
• - Evidence of owning an entire function or multi-lane operating model.
• - Strong commercial judgment around NDR, renewal risk, expansion influence, customer value, and executive alignment.
• - Credibility with mobile apps, app monetization, in-app purchases, paywalls, checkout, pricing and offers, lifecycle, retention, experimentation, analytics, or a closely adjacent domain.
• - Enough product and technical fluency to lead around a developer-facing platform.
• - Experience managing both generalists and specialists.
• - Evidence of turning repeated one-to-one work into scalable systems.
• - Strong written communication, directness, and remote-first operating habits.
• - Evidence of hiring, coaching, performance management, and raising the leadership and talent bar.

Benefits

• - Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator.
• - 10-year window to exercise vested equity options.
• - Fully remote and flexible work environment.
• - 4-5 weeks of suggested time off annually for mental, physical, and emotional recharge.
• - $2,000 USD for workspace setup and $1,000 USD annual stipend for continuous learning.