Integration Engineer: Customer Data Integrations (Remote)

Overview

Job Description

Responsibilities

• - Acting as a technical partner to customers during onboarding and integration, providing guidance through calls and hands-on collaboration
• - Building and maintaining internal tools that improve visibility into customer integrations, including dashboards and systems that surface data quality and integration health
• - Evolving our event tracking to ensure the reliable and scalable data collection that powers our AI algorithms
• - Improving documentation, training materials, and developer resources for both customers and internal teams
• - Supporting customers asynchronously by troubleshooting issues, reviewing implementations, and validating data quality while proactively monitoring integration health
• - Collaborating with integration-focused teams to identify recurring integration challenges and develop scalable solutions
• - Partnering with Product, Customer Success, and other engineering teams to shape the future of customer integrations

Required Skills

• - Minimum two years of professional and/or academic experience in software engineering
• - Proficiency in building applications using React and Node based technologies (TypeScript experience is a plus!)
• - Solid understanding of front-end fundamentals such as DOM parsing/manipulation and browser debugging
• - Familiarity with building either dashboards, monitoring systems, data visualization tools, or event instrumentation
• - Bonus points for experience with tools for querying, managing, or analyzing data (e.g., OpenSearch, ClickHouse, SQL)
• - Strong communication and interpersonal skills, with enthusiasm for working directly with customers and collaborating across teams
• - Comfortable troubleshooting complex issues, validating data quality, and translating customer feedback into scalable solutions
• - Motivated by continuous learning and enjoys solving novel technical problems in dynamic environments
• - Ability to support customers and team members between PST and GMT+1 time zones

Benefits

• - Unlimited vacation time - we strongly encourage all of our employees take at least 3 weeks per year
• - Fully remote team - choose where you live
• - Work from home stipend! We want you to have the resources you need to set up your home office
• - Apple laptops provided for new employees
• - Training and development budget for every employee, refreshed each year
• - Maternity & Paternity leave for qualified employees
• - Work with smart people who will help you grow and make a meaningful impact
• - Regular team offsites to connect and collaborate