Integration Engineer: Customer Developer Experience (Fully Remote)

Overview

Job Description

Responsibilities

• - Acting as a technical partner to customers during onboarding and integration, offering guidance through calls, and hands-on collaboration.
• - Assisting customers asynchronously by troubleshooting, reviewing implementations, and validating data quality - while proactively monitoring integration health to catch and resolve issues early.
• - Shipping and maintaining cutting-edge open source TypeScript/React UI libraries that power next-generation retail experiences world-wide.
• - Expanding test coverage of open source REST client SDKs that power billions of requests daily.
• - Writing clear documentation, sample apps, and tutorials that shorten time-to-value.
• - Collaborating closely with Product Management, Customer Success, and other engineering teams to prioritize features and address customer needs effectively.
• - Championing Developer Experience (DevX) by creating intuitive tools, comprehensive documentation, and reference examples for integrations.

Required Skills

• - A minimum of two years professional and / or academic experience in software engineering.
• - Proficiency with JavaScript and React (TypeScript experience a plus).
• - Ability to communicate with clarity in written and verbal context, comfortable engaging with technical and non-technical stakeholders.
• - Strong analytical and problem-solving skills, with the ability to effectively triage issues and prioritize tasks.
• - Able to pick up new technologies and design patterns quickly.
• - Experience with automated testing fundamentals and best practices.
• - Ability to work between PST and GMT+1 time zones.
• - Enjoys interacting with customers and solving new problems daily as well as working closely with internal teams.
• - Not required, but beneficial to have experience with: contributing to or maintaining open source projects Java, .NET, Python, Swift (iOS) or Kotlin (Android)

Benefits

• - Unlimited vacation time - we strongly encourage all of our employees take at least 3 weeks per year
• - Fully remote team - choose where you live
• - Work from home stipend! We want you to have the resources you need to set up your home office
• - Apple laptops provided for new employees
• - Training and development budget for every employee, refreshed each year
• - Maternity & Paternity leave for qualified employees
• - Work with smart people who will help you grow and make a meaningful impact
• - Regular team offsites to connect and collaborate