JavaScript Engineer : Customer Data Integrations

Overview

Job Description

Responsibilities

• - Acting as a technical partner to customers during onboarding and integration, offering guidance through calls and hands-on collaboration
• - Assisting customers asynchronously by troubleshooting, reviewing implementations, and validating data quality - while proactively monitoring integration health to catch and resolve issues early.
• - Working closely with other integration-focused teams to identify recurring integration issues and develop scalable solutions.
• - Building and maintaining internal tools that improve visibility into customer integrations, such as dashboards and systems that highlight data quality and integration health.
• - Supporting the evolution of our event tracking capabilities to ensure reliable, scalable data collection for integration and product use cases.
• - Contributing to improving documentation, training materials, and developer resources for customers and internal teams.
• - Partnering with Product, Customer Success, and other engineering teams to shape the future of integrations with customers.

Required Skills

• - Minimum two years of professional and/or academic experience in software engineering.
• - Strong communication and interpersonal skills, with enthusiasm for working directly with customers and collaborating across teams.
• - Enjoys solving new problems daily while partnering closely with internal teams.
• - Proficient in JavaScript, with experience building applications using React and server-side technologies like Node.js (TypeScript experience is a plus!).
• - Solid understanding of front-end fundamentals such as DOM parsing/manipulation and browser debugging.
• - Familiarity with building dashboards, monitoring systems, or data visualization tools is a plus.
• - Quick learner with the ability to adapt to new technologies, design patterns, and evolving integration challenges.
• - Comfortable troubleshooting complex issues, validating data quality, and translating customer feedback into scalable solutions.
• - Bonus points for experience with tools for querying, managing, or analyzing data (e.g., OpenSearch, ClickHouse, SQL).
• - Ability to work between PST and GMT+1 time zones.

Benefits

• - Unlimited vacation time - we strongly encourage all of our employees take at least 3 weeks per year
• - Fully remote team - choose where you live
• - Work from home stipend! We want you to have the resources you need to set up your home office
• - Apple laptops provided for new employees
• - Training and development budget for every employee, refreshed each year
• - Maternity & Paternity leave for qualified employees
• - Work with smart people who will help you grow and make a meaningful impact
• - Regular team offsites to connect and collaborate