Legal Operations Manager

Overview

Job Description

Responsibilities

• - Support Contract Review & Counsel Coordination
• - Review edits to agreements, including NDAs, DPAs, customer subscription orders, terms of service, vendor agreements, and security addendums.
• - Identify legal or business risks and escalate custom, novel, or higher-risk language to external counsel when needed.
• - Coordinate with external counsel on complex matters and summarize key risks, recommendations, and decisions for internal stakeholders.
• - Help the GTM team keep contract reviews moving while maintaining consistency with company policies.
• - Build Legal Operations Infrastructure
• - Build and maintain foundational legal operations processes, including contract tracking, intake workflows, document organization, and approval processes.
• - Organize existing legal documents so contracts, templates, accepted language, deviations, obligations, renewals, and approvals are easy to find.
• - Create and maintain contract templates, clause libraries, fallback language, and internal playbooks to reduce repetitive review.
• - Improve how legal work is managed across tools like Google Drive, PandaDoc, HubSpot, Notion, and any new tools the function may need.
• - Support Vendor Review & Contract-Related Risk
• - Review vendor agreements for new software and service purchases as needed.
• - Support customer and vendor contract requirements tied to security, compliance, and insurance documentation.
• - Help internal teams understand when legal review is needed and how to route requests through the right process.

Required Skills

• - Experience as a paralegal, legal operations professional, contract manager, legal counsel, or similar legal support role, ideally in a SaaS, a law firm or technology company.
• - Comfortable reviewing standard contracts and identifying when something needs to be escalated.
• - Familiarity with SaaS agreements, NDAs, DPAs, order forms, vendor agreements, and security or privacy-related contract terms.
• - Experience coordinating with external counsel and translating legal guidance into clear business recommendations.
• - Highly organized, detail-oriented, and comfortable building processes, systems, templates, and documentation from scratch.
• - Clear and practical communicator who can work cross-functionally with Sales, Customer Success, Security, Business Operations, and leadership.