Logistics and Trade Compliance Manager

Overview

Job Description

Responsibilities

• - Own the relationships with third-party logistics (3PL) providers
• - Manage day-to-day shipments across parcel, LTL, FTL, air, and ocean freight
• - Oversee FedEx, UPS, and other carrier accounts
• - Ensure import/export compliance across all shipments
• - Prepare and review shipping documentation
• - Stay current on regulatory changes, sanctions, and tariffs
• - Develop scalable logistics processes
• - Track and resolve shipping delays, damage claims, and customs holds
• - Collaborate with operations and finance teams
• - Conduct site surveys to validate facility install and setup requirements
• - Work closely with customer support and warranty teams
• - Partner with external trade compliance consultant
• - Coordinate periodic reviews, audits, and training
• - Maintain trade compliance–related data
• - Serve as the primary internal liaison to the trade compliance consultant

Required Skills

• - Managed logistics and trade compliance operations for a hardware company
• - Hands-on experience with freight forwarders, customs brokers, and 3PLs
• - Familiar with INCOTERMS, HTSUS codes, ECCNs, and basic import/export regulations
• - Understand how to ship large, heavy, high-value items safely
• - Communicate clearly and thoroughly in both written shipping instructions and cross-functional coordination
• - Strong organizational habits and follow-through on details
• - Worked as a licensed customs broker or in a regulated export environment
• - Curious, detail-oriented, and calm in the face of ambiguity or unexpected challenges

Benefits

• - Remote first work environment
• - Flexible working hours
• - Premium healthcare with 100% coverage for employees and dependents