Docker
Manager, Sales Operations (Data Hygiene)
Docker
$136k - $170k
Remote, Canada, Mexico, United States
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Sales

Manager, Sales Operations (Data Hygiene)

Overview

Docker is a remote first company with employees across Europe, APAC and the Americas that simplifies the lives of developers who are making world-changing apps. We raised our Series C funding in March 2022 for $105M at a $2.1B valuation. We continued to see exponential revenue growth last year. Join us for a whale of a ride! At Docker, we simplify the lives of developers making world-changing apps. Docker helps developers bring their ideas to reality by conquering the complexity of app development. We simplify and accelerate workflows with an integrated development pipeline and application components. Actively used by millions of developers worldwide, Docker Desktop and Docker Hub provide unmatched simplicity, agility, and choice. Docker is a fast-growing startup that offers a dynamic work environment with opportunities to grow your career.

Job Description

We are seeking an experienced Sales Operations Manager to join our growing Revenue Operations team who are responsible for optimizing the success of Docker’s Sales & GTM teams to accelerate our revenue growth. Your primary focus will be on data hygiene, data governance, account hierarchies and data enrichment using ZoomInfo. An ideal candidate is a start-up builder who has experience in managing large amounts of data sets within Salesforce and has a solid understanding of account, contact and lead objects. A good working understanding of ZoomInfo is also required for this role. This role reports to the Director of Sales Operations.

Responsibilities

  • - Develop and implement Docker’s data governance program for our Revenue organization focused on data hygiene within Salesforce
  • - Hold responsibility for cleaning up the existing data in Salesforce, including deduplication, implementing accurate parent/child hierarchies, data standardization and ongoing data hygiene
  • - Ongoing review of new accounts, leads and contacts added to the system to ensure the data is accurate, standardized, up to date and not duplicative
  • - Manage the integration between ZoomInfo and Salesforce for data enrichment
  • - Build, manage and prioritize implementation of data hygiene and governance policies including scoping of requirements, writing documentation and collaborating with cross functional teams
  • - Identify and implement areas for improvement in relation to data hygiene and governance to enhance productivity and performance
  • - Work alongside the business systems team to write scope, test and roll out new system processes
  • - Assist with reviewing and optimising Salesforce page layouts including fields, validations and workflows for accounts, leads and contacts
  • - Manage one Sales Ops Senior Analyst of Data Hygiene
  • - Serve as the subject matter expert for all things related to data hygiene and governance

Required Skills

  • - 4+ years of experience in Sales Operations
  • - Experience working for a high growth software/SaaS company
  • - Solid understanding of Salesforce accounts, contact and lead objects
  • - Track record of working with large amounts of data, defining data hygiene and governance policies and implementing these within existing data sets
  • - Exceptional communication and interpersonal skills
  • - Technically savvy with Google Suite, Salesforce, and ZoomInfo
  • - Ability to think strategically and translate business needs into actionable plans within a fast paced environment
  • - Comfortable and familiar with cross-functional collaboration
  • - Energy, enthusiasm, and love of building
  • - Experience with people management
  • - Understanding of various account types and lead sources
  • - Strong analytical skills with experience in data analysis and reporting tools
  • - Comfortable with new technologies and ability to communicate with those who are tech-savvy

Benefits

  • - Freedom & flexibility; fit your work around your life
  • - Home office setup; we want you comfortable while you work
  • - 16 weeks of paid Parental leave
  • - Technology stipend equivalent to $100 net/month
  • - PTO plan that encourages you to take time to do the things you enjoy
  • - Quarterly, company-wide hackathons
  • - Training stipend for conferences, courses and classes
  • - Equity; we are a growing start-up and want all employees to have a share in the success of the company
  • - Docker Swag
  • - Medical benefits, retirement and holidays vary by country
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About the company

Docker

Docker provides a suite of development tools, services, trusted content, and automations, used individually or together, to accelerate the delivery of secure applications.


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