Operations Support Engineer

Overview

Job Description

Responsibilities

• - Build automated systems to perform tasks and operations that are done manually today
• - Provide world class support to colleagues across a diverse range of internal services and SaaS solutions
• - Manage and improve company expansion by welcoming new employees to Oxide with onboarding training
• - Operate and build upon access control across the company to ensure teams are safe and secure
• - Create and manage infrastructure across multiple cloud providers including AWS, GCP, and Oxide rack
• - Write code in different languages: Rust, TypeScript, Terraform, and more across different codebases
• - Monitor and maintain availability of internal services
• - Participate in the on-call rotation for critical services
• - Collaborate with colleagues in the decision making process for when to build versus buy systems
• - Organize and orchestrate the rollout and deployment of both internal and SaaS solutions
• - Identify areas for improvement in operations at Oxide, and find solutions to improve their resilience, rigor, and efficiency
• - Work with every team at Oxide and solve problems across the organization

Required Skills

• - Empathize with others and love building the solutions that make work easy and fun
• - Feel a sense of responsibility for the success of colleagues
• - Have written code in Rust and Typescript
• - Have previously built autonomous systems to improve colleagues' workflows
• - Looking to apply SRE experience to tools and processes across an entire organization
• - Love automating yourself out of jobs to have time to help out in different areas
• - Excited about playing with third-party APIs, writing API clients, and integrating with systems
• - Believe in fully documenting your ideas and like reading the documentation produced by others
• - Very comfortable at a Unix terminal
• - Get excited about a wide range of technical topics and dig really deep into them

Benefits

• - Remote first work environment
• - Flexible working hours
• - Premium healthcare with 100% coverage for employees and dependents
• - Compensation of $250,000 USD for everyone at Oxide