Renewals Manager
Overview
Zapier is looking for a proactive, persuasive builder to join as the first Renewals Manager, helping to build the renewal function from the ground up in Zapier’s upmarket business.
Job Description
Zapier is a company that builds and uses automation every day to make work more efficient, creative, and human. They are seeking a Renewals Manager to shape how renewals run, set the standard for simplicity and consistency, and make the commercial moment a trust-building experience for customers.
Responsibilities
- - Own the Renewal Motion
- - Lead standard renewals for the upmarket segment
- - Execute timely renewals by owning the process
- - Drive Commercial Outcomes
- - Protect logo retention and ARR outcomes
- - Partner Cross-Functionally
- - Collaborate closely with RevOps, Billing, Legal, and Sales
- - Forecast with Precision
- - Maintain accurate renewal forecasts
- - Build the Playbook
- - Continuously refine renewal processes
Required Skills
- - Commercially minded
- - Customer-centric negotiator
- - Process-driven operator
- - Cross-functional partner
- - Adaptable and scrappy
- - Experienced: 3–5+ years in renewals, deal desk, account management, or sales roles in SaaS
Benefits
- - Offers Equity
- - Offers Bonus
- - Competitive and equitable compensation practices
About the company
Zapier puts the power of automation in your hands—no coding required. Take your workflows to the next level with our suite of automation tools.
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