
Revenue Manager
Overview
Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
Job Description
Hi, my name is Eric Anderson, Senior Controller at Customer.io, and I'm looking for a Revenue Manager to own our monthly revenue close as we scale into consumption-based and hybrid billing models.
Responsibilities
- - Own the monthly revenue close across subscription, consumption-based, and hybrid arrangements β from journal entries through deferred revenue reconciliation.
- - Maintain deferred revenue waterfalls, schedules, and SSP allocation documentation as our product and billing models evolve.
- - Flag revenue recognition implications on new contracts and deals, escalating complex or non-standard structures to the Senior Controller.
- - Partner with Rev Ops, Deal Desk, and Legal on deal reviews, contract terms, and non-standard payment structures.
- - Prepare clean, audit-ready workpapers for revenue transactions and support the annual audit.
- - Bring an AI-forward mindset to the close β spot opportunities to automate rev rec entries, reconciliations, and reporting.
Required Skills
- - 5β7 years of revenue accounting experience, including ownership of a month-end close
- - Comfortable running the revenue close autonomously once ramped, across subscription and consumption/usage-based models
- - Solid working knowledge of ASC 606 concepts (variable consideration, SSP, contract modifications) β enough to flag issues and know when to escalate
- - Experience partnering with Legal, Rev Ops, and Deal Desk on contract and deal review
- - A track record of tightening or building revenue processes in a growing environment
- - Metronome, Stripe Billing, or NetSuite experience is a plus
- - Comfortable using AI tools to speed up rev rec entries, reconciliations, and reporting
Benefits
- - 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
- - 16 weeks paid parental leave
- - Unlimited PTO
- - Stipends for remote work and wellness
- - A professional development budget
- - More benefits available
About the company
Fueled by first-party data, create personalized journeys across all channels with our customer engagement platform.
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