Senior Backend Engineer (Billing)

Overview

Job Description

Responsibilities

• - Build and improve on a billing system managing tens of thousands of subscriptions, and processing thousands of daily transactions
• - Add new support for consumption-based billing with alerting, prepaid purchase, and overages invoicing across Docker’s products
• - Lead and contribute to new features that enhance our users’ billing and payments experience for Docker’s suite of products, including Docker Hub, Docker Scout, Docker Build Cloud, Testcontainers Cloud, and other new Docker products
• - Write project proposals, document standard operating procedures, and evaluate 3rd party tools
• - Write, review, maintain, and document Golang code, including unit, integration, and e2e tests
• - Mentor, coach, and pair with team members and champion software engineering best practices
• - Work within a cross-functional delivery team of 5+ software engineers, with an embedded product manager and designer
• - Deploy code to production, and own the product throughout the lifecycle
• - Demonstrate cross-team collaboration and own the team’s engineering needs
• - Periodically respond to daytime internal billing support requests on rotation from throughout the company
• - Participate in paid 12-hour daytime on-call shifts for one week every 2-6 months

Required Skills

• - 5+ years experience building SaaS applications
• - 3+ years with a C-based backend language, preferably Golang
• - Experience in senior or leadership roles, capable of taking initiative, supporting more junior engineers, and leading by example with an optimistic outlook
• - Experience or strong interest in user checkout experiences, payment processing, invoicing, recurring subscriptions, consumption, and/or business operations
• - Experience working with stakeholders, preferably across departments
• - Experience with subscriptions and recurring payments and billing platforms (Stripe preferred)
• - Experience with consumption-based billing and alerting (nice-to-have)
• - Strong troubleshooting and test automation skills
• - Experience with SQL (Postgres preferred)
• - Cloud platforms (AWS preferred)
• - IaC (Terraform preferred)
• - Containers (Docker, Kubernetes)
• - CI/CD systems (Jenkins, GitHub Actions)
• - Snowflake (nice-to-have; we interface with teams that use Snowflake)
• - Salesforce experience (nice-to-have; we interface with teams that work on Salesforce)
• - Knowledge of security and compliance best practices (PCI, SOC2, SOX)
• - Strong verbal and written English skills with a record of documenting SOPs and project proposals
• - Ability and interest in working at a fully remote company crossing international time zones
• - Past demonstrations of proactively working outside of this job description

Benefits

• - Freedom & flexibility; fit your work around your life
• - Designated quarterly Whaleness Days
• - Home office setup; we want you comfortable while you work
• - 16 weeks of paid Parental leave
• - Technology stipend equivalent to $100 net/month
• - PTO plan that encourages you to take time to do the things you enjoy
• - Quarterly, company-wide hackathons
• - Training stipend for conferences, courses and classes
• - Equity; we are a growing start-up and want all employees to have a share in the success of the company
• - Docker Swag
• - Medical benefits, retirement and holidays vary by country