Builder.io
Senior Customer Engineer
Builder.io
€120k - €160k
Remote - EMEA Region

Senior Customer Engineer

Overview

As a Senior Customer Engineer, you will play a critical role in guiding our enterprise customers through complex integrations and ensuring they extract the maximum value from Builder.

Job Description

Builder.io is the collaborative AI development platform where teams and AI agents build, review, and ship together on existing apps and sites. We do it through two products β€” Fusion and Publish β€” built to replace the sequential handoffs that have always slowed teams down.

Responsibilities

  • - Lead Enterprise Customer Implementations
  • - Drive Adoption and Long-Term Customer Value
  • - Serve as a Senior Technical Advisor
  • - Design and Deliver High-Impact Enablement
  • - Own Advanced Troubleshooting and Technical Escalations
  • - Influence Product and Technical Roadmap
  • - Develop Scalable Resources and Best Practices
  • - Partner Cross-Functionally to Deliver Customer Outcomes

Required Skills

  • - Strong Front-End Engineering Experience
  • - Enterprise Implementation Experience
  • - Headless and Composable Architecture Knowledge
  • - AI and Workflow Fluency
  • - Customer-Facing Technical Judgment
  • - Problem-Solving Mindset
  • - Strategic Thinking
  • - Adaptability and Ownership

Benefits

  • - Unlimited time off
  • - Mental health days
  • - Paid parental leave
  • - $500 home office improvement budget
  • - $500 annual learning & development budget
  • - Co-working space reimbursement
  • - Health Insurance
  • - Additional Insurance
  • - 401k (for US based team members)
  • - Real equity

About the company

Builder.io is an AI-powered visual development platform that enables teams to build, optimize, and publish web and mobile experiences faster. Builder.io integrates visual editing directly with existing codebases, allowing developers and non-developers to create and manage content visually without code handoffs. This approach accelerates delivery across marketing, design, and engineering while maintaining full control over production code. Using a plug-and-play model with custom components, Builder.io supports a wide range of frameworks and tech stacks. The platform is built for collaboration, speed, and performance, helping teams bridge gaps between disciplines and ship high-quality digital experiences more efficiently.


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