Senior Customer Solutions Engineer
Overview
Join Checkly as a Senior Customer Solutions Engineer and empower developers to own and ensure application performance and reliability - from pull request to post-mortem! Checkly helps engineers build reliable products by unifying testing, monitoring and observability. OpenTelemetry, Playwright, and Monitoring as Code are our foundation for unifying performance and reliability. Our platform is already trusted by teams at Vercel, LinkedIn, 1Password, CrowdStrike and Render, but we’re just getting started. In 2024, we raised $20M in Series B funding from Balderton, CRV, and Accel to take things to the next level. That’s where you come in. As a part of our Sales team, you’ll play a key role in expanding our reach, building relationships with engineering teams, and showing them why Checkly is the best solution out there. If you thrive in an entrepreneurial environment and love closing deals that genuinely help developers, this is the place for you.
Job Description
Checkly is a company that helps engineers build reliable products by unifying testing, monitoring, and observability. They have a remote-first and async-first culture, focusing on DevOps SaaS. They are trusted by teams at Vercel, LinkedIn, 1Password, CrowdStrike, and Render. In 2024, they raised $20M in Series B funding from Balderton, CRV, and Accel.
Responsibilities
- - Ensure customers get the best out of Checkly
- - Become an expert on Checkly and the Monitoring space
- - Assist prospects with the technical evaluation of Checkly
- - Own the process from first demo to successful implementation
- - Share learnings with Product and Engineering
- - Assist in improving technical documentation, processes, and policies
- - Involved in Customer Support during onboarding
Required Skills
- - Strong technical skills in reading, writing, and debugging code (Javascript/Node.js preferred)
- - Ability to be autonomous and self-motivated in a remote-first work environment
- - Exceptional empathy and curiosity
- - Proactive and ownership-oriented mindset
- - Relevant experience in a Solutions Engineering role, ideally in dev-tools SaaS environment
- - Excellent spoken and written English skills
- - Located in the UK
Benefits
- - Transparent salary
- - Flexible work hours
- - Async-first and transparent culture
- - Stock options
- - 27 days of paid vacation + local public holidays
- - Paid sick leave & up to 14 weeks of paid parental leave
- - $1,500 learning, visiting and wellness budget
- - Bi-annual company retreats
- - Employment & contractor options
About the company
We believe that apps can be built and shipped more reliably from dev to production and beyond, and our vision is to create the best monitoring as code (MaC) platform for developers using modern stacks.
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