Senior Global Director of Country Operations

Overview

Job Description

Responsibilities

• - Oversee financial management across country offices
• - Ensure country offices are well-structured, compliant and able to deliver impact at scale
• - Provide operational support to Country Directors across financial management, people/HR, compliance, procurement, administration, IT, security
• - Lead new country and project office setups, and responsible wind-downs
• - Facilitate evolution of country office organigrams and talent management systems
• - Partner with GSS departments and CDs to embed global standards, systems and policies in country operations
• - Develop and implement a compliance certification process for country offices
• - Oversee risk monitoring and mitigation across countries
• - Manage and maintain cross country risk dashboard
• - Join and represent Programs in regular GSS/country office coordination meetings

Required Skills

• - Deep experience managing and maturing country offices, particularly in Sub-Saharan Africa
• - Comfort in a fast paced and changing environment
• - Adept at financial and budget management
• - Strong risk management experience, including crisis management
• - Expertise in HR, compliance, procurement, corporate audit, risk, IT, and country registration processes
• - Strong cross-cultural communication and stakeholder management
• - Proven ability to create clarity and structure within evolving systems
• - Demonstrated ability to make data-driven decisions
• - Ability to get things done with limited resources and implement scalable solutions
• - Familiarity with INGO standards, donor compliance, and internal controls

Benefits

• - A positive and supportive team with opportunities for advancement
• - A demonstrated commitment to helping all staff develop and grow
• - A competitive salary, including bonus
• - A robust health benefits plan
• - Flexible paid time off
• - Allowances for desk set-up and learning and development