Senior IT Engineer

Overview

Job Description

Responsibilities

• - Replace manual access requests with scalable, automated workflows
• - Implement SSO solutions and integrate provisioning into Rippling
• - Build IT ticketing systems and self-service portals to streamline support
• - Collaborate with leadership to define and drive IT roadmap
• - Define desktop standards, manage MDM tools, and deploy zero-touch provisioning via Apple Business Manager
• - Oversee endpoint protection, antivirus/EDR tools, OS and application patching, and secure data backup processes
• - Administer Google Workspace and manage tool integrations (Slack, Notion, GitHub, etc.)
• - Lead full lifecycle hardware management — from procurement and onboarding to offboarding and decommissioning

Required Skills

• - 5+ years of experience in IT engineering, infrastructure, or systems administration
• - Proven experience implementing Single Sign-On (SSO) solutions from start to finish
• - Strong working knowledge of Google Workspace administration, SaaS management, and cloud-first infrastructure
• - Expertise in macOS device management, including MDM tools and Apple Business Manager
• - Experience with zero-touch provisioning, endpoint security, and IT automation
• - Demonstrated success in replacing manual IT request systems with ticketing and workflow automation tools
• - Proficient in scripting (e.g., Bash, Python) to support automation and infrastructure improvements
• - Strong understanding of GDPR and global data privacy/security practices

Benefits

• - Remote work
• - Inclusive work environment
• - Encouragement for people from underrepresented groups in tech to apply