Senior Product Manager, AI

Overview

Job Description

Responsibilities

• - Own the end-to-end product lifecycle for a new AI product, from discovery through launch and iteration
• - Define product vision, strategy, and roadmap grounded in deep customer understanding and AI/ML feasibility
• - Partner with MLE and prompt engineering to evaluate AI model capabilities, define guardrails, and design human-in-the-loop experiences
• - Design and run rapid experiments to validate hypotheses about AI-powered features and customer value
• - Write clear product specs, success criteria, and evaluation frameworks for AI features (including accuracy, safety, and user trust metrics)
• - Collaborate cross-functionally with engineering, design, CSMs, and leadership to ship and iterate
• - Develop and maintain a competitive understanding of the AI landscape in ecommerce/SMS
• - Serve as the internal and external evangelist for the AI product vision

Required Skills

• - 5+ years of product management experience, with 2+ years working on AI/ML-powered products
• - Direct experience taking a product from zero-to-one (greenfield builds, not just incremental optimization)
• - Experience in ecommerce SaaS, martech, or messaging platforms is highly preferred
• - Deep technical fluency with AI/ML concepts: you can discuss model architectures, prompt engineering, evaluation metrics, and data pipelines with engineering partners
• - Strong product intuition for when AI adds real value vs. when it doesn''t — you are not an AI hype person, you are an AI pragmatist
• - Demonstrated ability to ship fast, learn from data, and iterate — you prefer shipping v1 over perfecting a PRD
• - Excellent written and verbal communication; you can make complex AI concepts accessible to merchants, CSMs, and executives
• - Hands-on experience using AI tools (ChatGPT, Claude, Copilot, etc.) to amplify your own PM work

Benefits

• - Salary range of USD $150k-$206k base plus significant equity (we do not have geo based salaries)
• - High growth startup - plenty of room for you to directly impact the company and grow your career!
• - Work from home (or wherever)
• - Fun - We''re passionate and enjoy what we do
• - Competitive compensation and opportunity for equity
• - Flexible paid time off
• - Health, dental, vision insurance