Senior Product Manager, Self-serve

Overview

Job Description

Responsibilities

• - Own a real slice of the self-serve product.
• - From idea to shipped feature, you will build and execute the roadmap that solves problems for our users.
• - Define the problem before the solution.
• - Sharpen the user problem, then partner with design and engineering to ship work that feels effortless.
• - Turn AI capabilities into products people want.
• - Work hand-in-hand with our researchers and engineers to convert new model capabilities into shipped features that move usage and revenue.
• - Stay close to the user.
• - Talk to e-commerce sellers every week, and feed what you hear directly into roadmap decisions.
• - Use data to decide, not to justify.
• - Pull and interpret data yourself, form hypotheses, measure what shipped, and call what's next.

Required Skills

• - You've shipped products you can defend in detail.
• - Five+ years as a PM, with multiple launches where you can name the user problem, what you owned personally vs. the team, and the measured outcome.
• - You've built B2B SaaS for self-serve customers.
• - You know the mechanics of self-serve growth, retention, and pricing, not just enterprise sales cycles.
• - AI has reshaped how you work.
• - You use Claude or equivalent every day, for prototyping, testing with users, or automating the parts of the job that used to fill your calendar.
• - The value you bring sits in strategy and direction, not in writing tickets.
• - You have demonstrable product taste.
• - You can show specific work where the details matter and explain the calls you made, including the ones you'd make differently now.
• - You create clarity from ambiguity.
• - Given a fuzzy problem, you take action rather than waiting for direction: you structure it, decide what matters, and move.
• - You're data-fluent.
• - You pull, interpret, and challenge data yourself, and use it to form a point of view rather than confirm one.
• - You thrive in small teams with high autonomy.
• - You can ship without being managed, and can operate in a fully remote, async-first environment that offers no scaffolding around you.

Benefits

• - Flexible working hours
• - Trust people to work remotely
• - Extended parental leave