
Senior Program Manager
Overview
Wave is making Africa the first cashless continent by building financial services that are no-fee, instantly available, and accepted everywhere.
Job Description
Wave is a company focused on providing radically affordable financial services in Africa. They launched a mobile app in Senegal in 2017 and now have millions of users across six countries. Wave aims to make Africa the first cashless continent.
Responsibilities
- - Manage cross-functional projects that improve the employee journey at Wave
- - Work with the leadership team to identify problems and ensure they get solved
- - End-to-end ownership of people projects, from first draft to launch
- - Work with senior leaders to identify pain points in employee experience
- - Build and manage teams as Wave scales People Operations and Customer Support
- - Run and improve People team processes like OKRs and internal communications
- - Collaborate with data analysts to build dashboards covering support and people topics
Required Skills
- - 8+ years of product, project or program management experience
- - Excellent written and verbal communication skills
- - Experience working in a fast-paced environment, like a startup or high-growth company
- - Experience working in a multi-cultural environment
- - Deep comfort and familiarity working with data, including Intermediate/Expert experience analysing metrics using Excel
- - French is strongly preferred, but not required
- - Comfort travelling to West Africa at least twice a year
Benefits
- - Subsidized health insurance for you and your dependents
- - Retirement contributions
- - 6 months of fully paid parental leave
- - Subsidized fertility assistance
- - Flexible vacation, with most folks taking between 21-30 days exclusive of statutory holidays
- - $10,000 annual charitable donation matching
About the company
We’re on a mission to make Africa the first cashless continent. On a continent where over half the population has no bank account, Wave is building the first modern financial network — no account fees, instantly available, and accepted everywhere!
All Job Openings at Wave