Senior Program Manager

Overview

Job Description

Responsibilities

• - Manage cross-functional projects that improve the employee journey at Wave
• - Work with the leadership team to identify problems and ensure they get solved
• - End-to-end ownership of people projects, from first draft to launch
• - Work with senior leaders to identify pain points in employee experience
• - Build and manage teams as Wave scales People Operations and Customer Support
• - Run and improve People team processes like OKRs and internal communications
• - Collaborate with data analysts to build dashboards covering support and people topics

Required Skills

• - 8+ years of product, project or program management experience
• - Excellent written and verbal communication skills
• - Experience working in a fast-paced environment, like a startup or high-growth company
• - Experience working in a multi-cultural environment
• - Deep comfort and familiarity working with data, including Intermediate/Expert experience analysing metrics using Excel
• - French is strongly preferred, but not required
• - Comfort travelling to West Africa at least twice a year

Benefits

• - Subsidized health insurance for you and your dependents
• - Retirement contributions
• - 6 months of fully paid parental leave
• - Subsidized fertility assistance
• - Flexible vacation, with most folks taking between 21-30 days exclusive of statutory holidays
• - $10,000 annual charitable donation matching