Software Engineer (Full-stack)
Overview
kapa.ai creates enterprise-grade AI assistants from your content.
Job Description
kapa.ai makes it easy for technical companies to build AI support and onboarding bots for their users. Teams at +150 leading startups and enterprises incl. OpenAI, Mixpanel, Mapbox, Docker, Next.js and Prisma use kapa to level up their developer experience and reduce support.
Responsibilities
- - Work directly with the founding team and our research engineers
- - Scale the infrastructure that powers the Kapa RAG engine (Python)
- - Experiment with new features in the Kapa analytics platform (React + Python)
- - Work on the client integrations which are used to deploy Kapa for our customers (React + Python)
- - Give Kapa access to new kinds of data (Python)
- - Maintain our React SDK
Required Skills
- - A degree in computer science, machine learning, mathematics, statistics or a related field
- - 3+ years of software engineering experience working on complex systems in both backend and frontend
- - An affinity for machine learning, deep learning (including LLMs) and natural language processing
- - The ability to work effectively in a fast in a environment where things are sometimes loosely defined
About the company
Kapa.ai provides automated answers to developer questions by leveraging technical resources to power an LLM-based chatbot. The platform is designed with a singular focus: delivering the most accurate answers about a product. This system is known as the Answer Engine. Kapa.ai follows a philosophy of Evaluation-Driven Development, recognizing that academic benchmarks and leaderboards have limitations. Aligning AI models requires custom evaluations, and the company’s mission is to help organizations deploy reliable AI assistants capable of addressing technical product questions.
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